Gwatney Collision Center Sherwood 5700 Landers Road, North Little Rock, AR 72117

"I called ahead to ask when I could come by for an estimate. The receptionist told me they don't give estimates. She said they only give your insurance the estimate after they take your car apart. What collision service doesn't look at your damage and give you an "estimate"?! She also told me that USAA, my insurance, does their own estimate. Of course, my insurance gave me an "estimate" based on the pictures I sent my insurance, but the car has to be taken to a repair shop to "have eyes on," for an in-person estimate. I was not impressed by the knowledge of their customer service associate."

"They are wonderful. Very professional and they back their warranties. Extremely helpful staff. I will definitely bring all vehicles here."

"There are too many things to list here, so I'll make this short. I got T boned, and they replaced the door to my car. Upon return of the car, the air is really loud when driving, and when I wash my car or it rains, water leaks inside the car. After they repaired it, they drove it to the dealership for some extra work. How they didn't hear the wind in the car is fascinating to me. This took from January until May to get it "fixed". They tried telling me they weren't sure if insurance was going to fix it, but when insurance called me, they told me this collision center ticked the "prefer to total" box in the scan they sent sent them. I just wished they would have told me in January that they didn't haven't the time, care, or wherewithal to deal with my car. I could have gone to a decent collision center."

"Never a fun time to have to come to a body shop. Thankfully, most of my work was just front end cosmetic. 2 & 1/2 weeks is fairly standard I suppose. The job was done well and the full detail of the car was a nice touch. Jess was the estimator and she was great. Very responsive and communicative."

"My visit was a lot better than the last. They didn't quote the parts hanging off the bottom of my car for some reason and told the insurance everything was fine down there. There was a lady at the collision center that was extremely helpful. She went out of her way to answer all questions that I had. Very pleasant experience with the collision center except for having my barely damaged car totaled. Didn't seem like 10k worth of damage."