Geek Squad

"Called before hand to make sure they could replace my phone screen and they said yes. I drove 2 hours because it was the closest only for them to tell me there was pretty much nothing they could do since I didn't purchase the phone from them, this was not mentioned prior to making the drive. Not only that, the majority of employees were standing around doing absolutely nothing but conversating. Extremely unprofessional, misleading and was overall a huge waste of time. Don't make the same mistake I did!"

"Can't say enough about the Geek Squad. Francisco helped me on 11/8 to setup my computer accts. But, he is not alone in the friendly and professional help I have gotten from Shaun M. , Jayden, Gab to name just a few of the staff. Highly recommend scheduling appts plus TotalTech if your devices if you require lots of help and service. Keep up the Great job all of you Geeks at the Best Buy store in Hot Springs, AR. Mary O."

"Mom had to have her computer fixed they cane to the house and fixed on the spot. Will call again if we need them. Great service"

"I have not purchased but a very few items from this company. However, paul and Andrew delivered a washer and dryer to my neighbor a few weeks back, and my son hit them up for the left over boxes. They ask me if i cared and I assured them it was fine. My son had a a blast and even slept outside on the porch in one several nights. The best part of this whole story is that these 2 guys remembered how happy and excited he was about getting the boxes that today when they had another delivery on the area they stopped by to say hey and offer him another box. His day couldn't have gotten much more exciting. So, i got nothing on the products or services offered but will tell you Paul and Andrew are 2 stars at Geek Squad and amazing gems to a kid who needs a little extra from time to time. Thanks guys! There is a special under the gaurd of the angels for guys like you. We look forward to visits any time you are around!"

"Apple sent is to the Geek Squad to save us a lot of driving.. They are VERY slow and while the guy that helped us was very nice.. He was the ONLY person actually working. Another employee kept walking around chatting with people and totally ignoring the fact that there was a growing line!!"