Cooper Service

"I had a bad flat while traveling from out of state. Cooper was amazing! They helped me track down the rim I needed. And got me back on the road. The whole staff was very friendly and they went above and beyond to help me."

"Cooper service has always done a pretty good job of taking care of me, but here recently they went above and beyond and faster than anybody could’ve truly expected someone to with how things are nowadays. I don’t live in the area anymore but I still choose to buy tires for my trucks When I come down to visit family. I recently bought a brand new set of tires, They have less than 1500 miles on them and had a pretty significant blowout due to tire defect six hours away in South Missouri where I run a farm not really close to much of anything especially a Goodyear store, after calling Cooper service and getting Mrs. Michele and Suzanne on the phone and explain to them the situation they worked with me to make sure that a replacement tire would make it to the local tire shop that I use for the farm and it would be taken care of. I dropped my truck off at about 4 o’clock yesterday and got the tire on order and had a phone call by 1030 this morning before we were finished checking cows that my truck was ready to be picked up from the shop, then received a call from Mrs. Michele following up to make sure everything was going smoothly and would be tended to. This means a lot to me because my trucks are used for my work and they work a lot! You won’t go too many places nowadays and find anyone willing to extend that kind of hand in helping you and willingness to work with you to back their product that don’t just push it off to the next guy. Those ladies and Cooper Service are top notch, I figure I’ll keep driving six hours to buy tires."

"Very disappointed and will not be back. I had 2 new tires put on the front of my vehicle the 26 of December 2023. 1 which I had used the road hazard plan I had bought with the last set of tires I got from there. I stepped outside where the garage door was open only to see the tech looking through a bag and playing with a tool I had in the trunk where the spare tire goes. I ask him if there was a reason he was going through my things he put the things down . I when into speak to the manager the process to tell me that they don't do business like that but he continued to let the tech work on my vehicle and shut the door to the garage as I sat in the front wondering that else he was opening up in my vehicle. At the end of the service the manager gave me a card for a free oil change but I can't see going back when I felt so uncomfortable waiting for my vehicle to be done."

"Excellent service and honest people. They really want to get you taken care of. I love that they let me know when certain service is due! It makes my vehicle in better shape and makes me feel like I’m taking care of it. Awesome jobs, guys!"

"Cooper Service did a amazing job helping me replace my wheels and tires. My vehicle had a rare bolt pattern and that didn’t stop them from searching all over for something I liked. Mack and all of the Cooper Service crew were so very helpful! We will definitely be back there many times!!"