Crain Hyundai of Bentonville Service Center

"Scheduled appointment for oil change and tire rotation.. it took one hour and forty five minutes. This was not the first time it took this long. They did not check nor pump air for my tires. I will never be coming back to this location again."

"Took my car in at 8:30 this morning for diagnostics appointment. It’s now 2:55 in the afternoon. Haven’t heard from anybody and when I try to call to check up on it no one answers the phone…"

"Shout out to the Service Team at Crain Hyundai of Bentonville for going above and beyond to service my car and make sure it was done right. I appreciate their communication and taking such good care of me while I waited. Thank you!"

"Took my car for diagnostic. No one bothered to reach out to me to let me know when it was done."

"Fair price dealership. Everyone was friendly. Didnt get the payment price I wanted but it was still ok deal. No pushy people. Thats a big stickler with me. Had to have windshield replaced. They said they would call in a few days to schedule an appointment. 10 days later they still haven't called. If not for windshield problem I would give 4 stars. UPDATE 2 weeks later: Called 4x before finally got someone to take care of my windshield! 3rd update Jan 18 2021 Having some driving issues with vehicle which is under warranty. They say they have a 3yr/ 36k mile bumper to bumper included. Didn't realize until now that I paid for that. $3k was the price. Then when I call about getting it fixed was told it cost me a $100 for deductible each time I have a repair. Don't let them rip you off on this! I put them at 1 star now!"