Arkansas Workforce Center at Mena 1100 College Drive, Mena, AR 71953

"Unhelpful and rude. If you are looking for a lead on a career or part time work you would be better off searching Facebook for openings or going to any of the companies personally and asking about openings. I came in looking for assistance in a career change and was spoken to disrespectfully. We are a small town, we know jobs are hard to come by. We know the airport and nidec are constantly hiring. Their turn over rate is high, its difficult to retain employees when they are overworked and tired. Some people are looking for a better quality of work life not just a paycheck. When you come to this Workforce center expect to feel belittled. I've seen how the unemployment assistance has gone for friends during the pandemic and it was different then. There was a woman named Shawna who was very helpful, understanding, and courteous. Had I been there for unemployment assistance it may have been a better experience. Also a note to the employees: you never know when an undercover officer from the state may be coming in to review how well you service individuals. Like a secret shopper. The way your speak to people may cost you."

"Very knowledgeable staff. Really helped me a lot"