Ken's Discount True Value

"I needed to replace a broken screen door glass. After talking with several people on the phone, they agreed I could bring it in to see if they could help me. I arrived, and three people at the front refused to help me with even the simplest thing of measuring for the correct size. They used to be much better about wanting to help. They told me to go somewhere else. They are the only place in town. I would rather drive 45 minutes to Home Depot for a five cents washer."

"These are the rudest people. Don't plan on customer service but if you're ok with customer tolerance and you're desperate for an item then this is your place. From the older gentleman (I use that term lightly) in charge down the line. The longer grey haired lady is full of scowls and barks. I will never step in there again. Even my husband left saying they don't want our money so I put back their products and headed out. Ken's used to be good in Eldorado. There are better places and the gas to get there is worth it. I would've liked to have left good feedback but instead, this is my personal warning to anyone who "isn't worth their time.""

"They are always very helpful."

"When I need something they never have it. I have a better chance at finding it at Walmart and thats not saying a lot."

"Delivered warped treated plywood I had to have the. Bring me different wood and they. Harges me a second delivery fee"