Shelter Insurance - Richard Yager

"Interestingly, your Insurance Agent is sorta one of those people you hope you don't need, right? But when you need them, you need them. I recently had 2 claims: 1 for auto (daughter hit a deer w/ car); and 1 after the tornado that hit Little Rock on 3/31. In both cases, the claims were handled quickly, and professionally by Richard and the Shelter Team of adjustors (Auto-Ginny) and home handled by Jerry Hayes. Not only was each case handled well, I could tell everyone at Shelter was acting with empathy. Both adjustors worked quickly to settle and everything was handled compassionately and fairly because they understood what I was going through. Richard also takes ownership of his cases by following up routinely to check on progress and make sure nothing else is needed. That kind of service - treating a client like a friend rather than a statistic - is wonderful and in my opinion a lost art. Thank you Richard and team for a great job! If you're looking for an agent - you can definitely trust Richard and the good folks at Shelter."

"Professional and quickly"

"Richard has handled my insurance for years and those needs have certainly changed as my kids have grown up! I can't say enough how much of a great guy Richard is. My folks now use him as well and are extremely happy."