Verizon 1428 U.S. 62, Harrison, AR 72601

"This is a sad thing to say but we admit at our age we don't understand these phones. When the left-wing phony companies can't these phones and turn them into hand computers and take them away from the people that use them we recognize this is done deliberately to keep senior citizens from trying to figure out what the heck is happening. If it were not for the Verizon store I would have thrown my phone out the window years ago but we have excellent help there and we go to them every time we encounter another upgrade or change to the system that we do not understand. The Verizon store staff are the ones that save us senior, for everything cell phone needs."

"The manager is horrible at his job, arrogant, and after 4 hours on the phone with a wonderful cs rep I was sent there, where I was refused service that corporate Verizon approved through a supervisor.. after another phone call, a solution was found, and they apologized for how he treated customers. This man should never be in management or deal with customers.. if you don't absolutely have to stop at this store, dont. Also, this was the 2nd attempt at getting this resolved at this store, Friday and Monday. Friday, he sent another employee to talk me out of the device I wanted to upgrade to. Then, cs told me to return on Monday that I was misinformed. I can not express enough how avoiding this store until there is new management or this one is trained properly."

"Got 5 unlimited 5G lines & 5G home internet for less than what I was paying for 4 lines & internet already! Kevin was hilarious & very kind. Made me feel like I was hanging out with friends. He made sure I was comfortable while waiting, took the time to explain what I was getting & helped me make sure I was getting the best deal. Even when their system wasn't behaving the entire team did their best to make my visit a good one & to get everything perfect."

"It is hit or miss here, depending on which staffer you get. They are always polite, but some staffers are markedly more informed than others. One piece of advice: do not forget that, in the end, their job is sales."

"I needed an iPad for my business and walked into Verizon and Molly helped me pick one out, set up the plan on my existing Verizon account, and helped me pick out a case for it all in under 20 minutes! In a world of everything being done online, it’s nice to have a local store to go in when you need advice. The local Verizon store is always ready to help!"