Big Lots

"Staff are very nice to speak with. We thank you all!"

"Very large store with alot to choose from. Very clean and organized."

"I was in Saturday and purchased two couches based off of a floor model. They were to be the exact same couches. I went in today to pick them up and they had wrapped the floor model couch that I know has been out at least six months probably longer. and my brand new couch. I asked them why I was getting the floor model. They told me that I was made aware that I would be receiving the floor model, I was not. They proceeded to tell me to order another new couch. I would have to pay 10% down and I would lose my sale price from the weekend. Then they argued the point to me again that I was made fully aware that I would be getting the floor model and one new couch. They admitted they were not there they were just going off of what they had been told and that they had asked why would I want the floor model because they knew it didn’t make sense to Why would somebody pay the same amount for a brand new couch as they did a model that has been on the floor? Their customer service skills are lacking to say the least. I am so happy this happened. I went right down the street and bought a full living room set that I am 100% in love with and have a great warranty."

"I really like this store. My husband and I received luggage for a wedding gift from Big Lots. That was 27 years ago. We still have it. LOL Today I found a fan and lights. Oh and some strawberry cream savers."

"Went to pick up 2 things and left with much more. Lol. Great prices and very friendly. Amy greeted me when I came in and was so pleasant when I checked out. Owen loaded a small dresser for me and this is not the first time he has helped. Very helpful and a great asset to the store. Thank you Owen and Amy!"