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Holiday Inn Little Rock West - Chenal Pkwy, an IHG Hotel
10920 Financial Centre Parkway, Little Rock, Arkansas, United States
About the Holiday Inn Little Rock West - Chenal Pkwy, an IHG Hotel
Holiday Inn Little Rock West - Chenal Pkwy is a modern and comfortable lodging option located in the heart of Little Rock, Arkansas. Situated at 10920 Financial Centre Parkway, this IHG Hotel offers spacious rooms equipped with all the necessary amenities for a relaxing stay. Guests can enjoy a range of facilities including a fitness center, outdoor pool, and on-site restaurant. The hotel's convenient location provides easy access to local attractions, shopping centers, and dining options. Whether traveling for business or leisure, Holiday Inn Little Rock West - Chenal Pkwy is the perfect choice for a pleasant stay in Little Rock.
Photos of Holiday Inn Little Rock West - Chenal Pkwy, an IHG Hotel
10920 Financial Centre Pkwy, Little Rock, AR 72211, United States
Reviews of Holiday Inn Little Rock West - Chenal Pkwy, an IHG Hotel
"Worst hotel I’ve ever been in period! Main door outside didn’t work and could walk in to instantly filled with cigarette smoke. Elevator up to next floor we were on was outdated and over a year expired. Upon arrival to room, we’ll I’ll let pics do the talking, mold, dirty; more mold, stuff on sheets, etc.. and to top it off after we were refunded watched a roach jump off the wall and me and the lady working just looked and I walked out laughing. Horrible experience. -10/10"
"I was here with my team for a college competition. The rooms were disgusting and smelled of smoke. The hallways were dirty. My unused pillow cases had hair on them, and when I asked for a fresh pillow case they said they were out. My roommates pillowcase had bugs on it. There was only one hand soap in the bathroom, no body wash or lotion. I asked for body wash and they just handed another hand soap bar. Bed frames were also broken. One room had red splatter on the floors, looked very similar to blo*d. There was crumbs on top of the unused bed. Every time a teammate had issues and went to the front desk we waited for about 20 minutes as no one was there to help."
"Made reservation by phone, it was ok. Our room… cigarettes burn holes on blankets. TV not working. Wall paper coming off the walls in bathroom. Got moved to a different room after 2 hours of waiting. Next room…bathroom exhaust fan didn’t work. Missing part of the couch and door was hard to open. Bathtub drained very slow. Then the breakfast cook was late getting started. Food wasn’t ready until 7:50am instead of 6am. I would not recommend this hotel. I’m still waiting for my $50 incidental fee to be refunded as promised. The beds and sheets were super comfortable!!!"
"I’ve stayed in this hotel before on a previous trip to Little Rock, which is why I chose to stay here again. Then, the service and room were both very decent. This trip was different. I reserved a King bedroom, got there and there were none available. I had to take a Queen double. Not a problem, I understand. However, I was told I’d receive a discount for the issue (again, no problem) and would receive new documentation (never did. There was a different person at the front desk each time I went.). The double room’s restroom had damaged (a hook was out the wall and causally tucked away underneath the sink). One of the beds was broken, and my key hardly worked to my room. I was locked out of my room 3 times. Finally got a working card and the third person I seen at the front desk told me that I was experiencing this because the card I had was old. The nice housekeeping lady came to refresh my towels (with her kids in tow) to which I never received fresh face towels. She said it’d be a few minutes and I’ve check out and still have not received the towels. Lucky I had one left. I post this hoping to advocate for future visits (for other guests) are of better quality."
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