Quality Suites
1099 Rieff Street, Springdale, Arkansas 72762
About the Business
Quality Suites is a premier lodging institution located at 1099 Rieff Street in Springdale, Arkansas, United States. Our hotel offers spacious and comfortable suites, perfect for both business and leisure travelers. Guests can enjoy amenities such as complimentary breakfast, free wifi, a fitness center, and an indoor pool. Our convenient location provides easy access to local attractions, dining options, and shopping centers. Experience a relaxing stay with top-notch service at Quality Suites.
Reviews
"The rooms are really nice, but the service is ridiculous. My card was ran upon my check in, then when I checked out they tried to run my card AGAIN! They attempted to run my card FIFTEEN TIMES that day. They are still trying to run my card. I even showed the clerk where it was already taken from my bank account. I’ve gotten NOTHING but RUDENESS and the GM of this location telling me I’M THE PROBLEM, NOT the hotel. I will NEVER stay at this location again. I would rather sleep in my car!"
"Our room was very nice. Everything was clean and fresh. The indoor pool was having some chlorine issues, so it wasn't available the night we checked in. The large jacuzzi tub in the room was awesome. I am 6'5" and was able to fit in the tub, which was really needed after a 3-hour drive . The room we picked had a king-size bed. The breakfast is served at 6am through 9am with fresh scrambled eggs, sausage rounds, and biscuits with gravy. There is also a waffle maker and an assortment of juices, coffee, tea's and a cereal selection. There is also an attendant on hand to assist you if you need help with anything in the breakfast area. The few staff we spoke to were very friendly and made us feel welcome. We didn't need it, but there is a nice business room with a fax/copier machine & which offers privacy for the business folks."
"Teriffic. First image was good. The parking lot was clean, doors had no fingerprints, nice plantings. Front desk got us checked in rapidly and professionally. Our room was large, recently updated and had the usual hairdryer, one cup coffee maker and microwave and refrigerator all clean and painting and repairs had been done recently. But the bathtub was splendid. Unlike most older properties it was recently refinished and looked cute and new with a speckled, nonslip surface. The towels were soft. The other update which I had never seen before was the magnetic Do Not Disturb sign. Every lodging property should switch to these immediately! I am so tired of making paper ones stay on the door knob. No hot food at breakfast but the bags had yogurt, a healthy bar, a muffin for the less healthy, fruit cup and a water. There are all kinds of restaurants within easy walking distance. The Natural's Baseball Field unfortunately was too far to walk."
"This hotel is run-down, but also poorly managed. If I could give this motel zero stars, I would. First and foremost, the rooms are not clean, and they are not properly bug-treated. Our room had coach roaches and other bugs, filth in the bathroom, filthy floors, and the floor was covered in food. Instead of refunding us for the hotel, the hotel offered to just move us. Not only did we pay for our room, but the hotel front desk charged us twice for the same room. We were promised a reimbursement after our bank released the monies. Maids do not clean correctly, they enter rooms when the do not disturb sign is up, and the personnel, including management, is rude and disrespectful. The staff speak to hotel guest in disrespectful manner using language that if offensive to adults so it’s definitely not a family environment. Do not stay here this hotel is not a place you will be comfortable and enjoy your stay."
"DO NOT STAY HERE! They have bed bugs in their beds, and the front desks solution was to give me a different room instead of my money back. I’m waiting to call and speak to the manager Curtis and they just keep having me call back over and over instead of just issuing the refund. Our toilet handle was broken also broken, and the bed was dirty. Edit: I have reached out to Curtis PLENTY of times in the last 24 hours to be refunded and assure they take care of the bed bugs to be called a liar and told they refuse to do anything about it. He swears he’s a bed bug expert and that I am making all of this up. Even with the photo provided of the bed, he is a rude, inconsiderate, disrespectful manager. He refused to give me the owner’s name to get into contact with him instead. I have reached out to the health department and choice hotels from where I booked to handle the actual issue at hand. I wish I could give negative reviews but 1 was the lowest!! DO NOT BOOK HERE, this has been a nightmare. $150 to have to leave due to bed bugs hasn’t been worth it!!"
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