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Aloft Little Rock West
716 Rahling Road, Little Rock, Arkansas 72223
About the Aloft Little Rock West
Aloft Little Rock West is a modern and stylish lodging institution located at 716 Rahling Road in Little Rock, Arkansas, United States. This trendy hotel offers comfortable accommodations and top-notch amenities for both leisure and business travelers. Guests can enjoy spacious rooms, a fitness center, an outdoor pool, and a vibrant social scene at the W XYZ bar. Conveniently situated near popular attractions and businesses, Aloft Little Rock West is the perfect choice for your stay in the capital city of Arkansas.
Photos of Aloft Little Rock West
716 Rahling Rd, Little Rock, AR 72223, United States
Reviews of Aloft Little Rock West
"Listen to this person if you've never listened before. Do not stay here at this hotel; the staff is very aggressive and rude. The manager, Jennie Phillips, is the most disrespectful to black women, especially. She has that entitlement that she's in control . I made a complaint about how I was treated by another employee who's also very nasty woman. As an African American woman she must have felt good threatening me after she threatened to put me out of the hotel. Keep in mind that I never raised my voice; I simply addressed how disrespectful the manager was and that the manager was to come knock on my door with aggression. Yelling, come down, and put a card on file. While I'm next door to neighbors, I already made them aware that I was coming down because I was booking another night. Her behavior isn't permitted anywhere where you would think she had no integrity or just simply no home training. I am a guess, and to be so disrespectful, oh yeah, the hold on your card will be charged $100 for incidentals. I was told this is new, which is ridiculous. Both the employees were nasty, and the manager was even worse. loft hotel should think of hiring another manager. Jennie Phillips isn't the kind of person who is used to communicating with someone who holds her accountable. She threw my new hotel key when attempting to hand it to me. I told her you surely don't think I'm picking it up off the floor. She reached to pick it up, which made her even angry. She then threatened to have me removed from the property. I never cursed her or raised my voice one time, but I did record the whole conversation, even the employee beating down my door. I had already paid for another night; all I asked was to give me a moment. I was sick, and that wasn't enough. The employee tried to beat down my door, yelling so loudly that my neighbors easily heard her harassing me to come out with another card on file because I was extended to one more day. This is my last time staying at this hotel, and the unprofessionalism is top-tier. If you can book at another hotel, please reconsider. The staff is very respectful. This has been the worst experience ever. Jennie is very nasty and aggressive, along with the employee on 03/12/24 who beat down my door as a guest. This is not the last of this. I will be emailing their boss and making sure other black women know how Jennie Phillips was so comfortable talking to me, like I was scum off the street. She's very tacky, has no professionalism at all, and throws hotel keys at guests just because they can't control their emotions. She shouldn't have the privilege of being a manager not even at McDonald's they even have better service her stance was very nasty and aggressive. When talking about my points for Bonvoy, she made sure that wasn't going to happen again. This vile person tried to have me removed from the hotel based on me standing up for my rights. which tells me she has no training in communicating with not just guests but people, period. Do not book here. No tact. Respect human rights. When I'm finished emailing and reaching out about my experience I can only hope they hire another manager with class this was giving me motel6 vibes"
"I stayed here passing through Little Rock and it was a great decision. There's surprisingly a lot to do in the lobby and bar area. They have so many games to play and the bar area is really cool. They have live music some nights. The pool area is really nice as well. I love the little cabanas. The rooms are nice and spotless and the front desk staff was great. There's a lot of shopping near by so the location is great as well. I'd definitely recommend staying here if you're in the area."
"This is a cheap hotel that spend money on vanities instead of basics. - Shower leaks all over the bathroom - Only 1 large towel was provided - There is only a blackout shade, so either you have no natural light, or everyone can see in your room - The main light in the room has the most offensive fluorescent color - The gentleman at the front desk was not polite, and when asked about safety of the parking lot, he said it’s safe “in the front row” - The bed is uncomfortably soft"
"Very nice place. Clean. Different decor that I am used to, which is a definite plus. Room was very comfortable. Except water pressure in the shower was super weak. Check in service was less than stellar. Tried to check in early - they said they would let us know when we could check in. They never did and they didn’t seem to care we were just hanging out waiting. I finally asked and they said ok. Just glad the waiting area was nice."
"I visited Aloft for a work event. They have a great space for such events that opens onto a large patio with lots of seating. I did not get to see a room, but I assume they're nice as the hotel has a nice modern motif. This would be a great space for a wedding reception or family reunion."
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