Candlewood Suites, an IHG Hotel
3404 Central Avenue, Hot Springs, Arkansas 71913
About the Business
Candlewood Suites, an IHG Hotel, is a comfortable and convenient lodging option located at 3404 Central Avenue in Hot Springs, Arkansas, United States. This hotel offers spacious suites equipped with full kitchens, making it a perfect choice for extended stays or travelers looking for a home-away-from-home experience. Guests can enjoy amenities such as free Wi-Fi, a fitness center, laundry facilities, and a 24-hour convenience store. The hotel's central location provides easy access to local attractions, restaurants, and shopping options. Whether visiting for business or leisure, Candlewood Suites offers a relaxing and welcoming atmosphere for all guests.
Reviews
"Only because I worked for them and they fired me a week after my husband passed. Even with communication. There is better places to stay don't recommend."
"Overall nice place to stay a night or two. However we had issues with the heating unit they didn't have anyone to fix it they didn't offer assistance so I stayed cold the entire visit, coffee pot didn't work horrible experience, staff was overall kind with a few grinches in between. Definitely didn't go out of their way to help with any of the issues. We were not treated properly as we should have been. Yes my husband works and looks like it, don't treat him poorly because of how he looks he has the money you treated everyone else differently as I stood there and thought to myself how pathetic of a Town definitely won't be back. Horrible experience all around, the treatment of my husband the horrible customer service, the room definitely needs work. It's a 3 Star not up on the top as it should be. Not the best location for out of towners,we will definitely stay elsewhere if we visit again. Final note we were charged for an extra night we didn't reserve or ask for it was an error on their part took a week or so to get back so watch the billing tried scamming not professional"
"Bathroom doorknob was broken, they overcharged $100 and said the money would come back into the account on checkout, the microwave was broken, the AC unit barely worked and would fight with us the whole time, 2 oiley stains on the wall."
"Got there at 8pm checked on took all our luggage up to the third floor the room was dirty we asked the front desk for a different room To look at to see if any better they were sold out he would not check us out or provide a refund he stated only the manager could we left found another room very clean I was told to contact manager next morning so I called but conveniently the manager wasn't in I called corporate so waiting now for a call. It's amazing how fast they take your money but take forever to issue your money back for there mistake, nobody should have to pay especially considering the room was dirty luckily I took pictures."
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