YMCA 130 Werner Street, Hot Springs, AR 71913

"Membership is worth it, and for a good cause as well. Pool is very clean. Staff was so nice! I was a little surprised the hours weren't on the website. ;)"

"The first day which was today the staff at the front desk must don’t like working here because they were so rude & unorganized and unprofessional overall I didn’t like the attitudes non communicative about the organization period. They didn’t explain any rules or regulations to any guest properly they jus assume that we are suppose to know the rules prices etc. Y’all need to do a better job on all levels of this organization seriously!"

"Ladies the front desk was very rude , they made up rules as the day went by, the proceed to laugh and make jokes at myself and my sister whom was with me. The older lady at the front kept screaming about how she is retired as if she didn’t have to work there then my question is why be there. Horrible experience sad part is for the nice rate it would be a good place to go but I’d rather spend more then ever deal with that type of treatment again in my life"

"I WOULDN'T GET A MEMBERSHIP HERE IF MY LIFE DEPENDED ON IT. The employees are rude, the facility is disgusting, they never clean the pool or the play palooza. Also the palooza is falling apart, becoming a major heath problem for the youth members. I am mortified every time I walk in here. Don't go here. It's awful."

"Love the staff and they have always been good to us. I was confronted by the CEO Mr. Davin tonight at the entrance for wearing a tank top to work out in. He said I needed to “cover up” or “wear something more appropriate to work out in.” He offered me a long sleeve shirt- what a joke! I have worn a tank top (that covers everything, not a muscle shirt) and shorts for 3-5 days a week for the last 4+ years- mostly because of the constant heat in the gym. So we cancelled our family membership tonight and will never darken the door again, because of the way this “professional” handled the situation. There are plenty of adequate gyms (that are certainly less expensive and cooler) in this town. We will miss the mostly friendly staff and the friends we have made."