CVS

"Drove over an hour to this CVS for something that was listed in stock on their website. Searched over 5 minutes for an associate to ask about it only to find out the manager was a creepy guy wearing no cvs clothing, on his phone doing karate moves in the middle of the walkway. When I asked him about it, he immediately gave me an attitude stating “Our stock is different than what it shows online. If it’s not on the floor then I’m not wasting time to find it in the back for you” WHICH I COULD’VE UNDERSTOOD but I would’ve appreciated an answer without the attitude. Clearly a better system needs to be in place if you can go on the app, search up something and it shows in stock, but it’s not actually “in-stock” Highly disappointed and upset in wasting time and gas on a Christmas present I couldn’t actually purchase."

"man followed us around the sore. he was creeping us out and asked us why we were running from, though we weren’t. description: bigger man, brown hair, had a lazy eye. please work on your customer service. i won’t be coming back."

"I was in the CVS in Rogers today. I went in to get some cash from the ATM machine to put some money in my grandsons birthday card. The cashier was not only rude but refused to give me 2-tens for a 20 unless I bought something. I've always liked this CVS but after that I'm not sure that I'll be going back. What happened tc customer service?"

"Absolutely love CVS in Rogers. I drive past two other CVS’s to come to this one due to the staff in both the Pharmacy and the store. They all know me the second I walk in the door, even when Covid hit and I had a mask on. They are polite and help me in a timely fashion. This is the only CVS I enjoy visiting."

"The last couple of months I have needed some comfort care for my daughter after giving birth to my beautiful grandson. I needed certain cold packs for my daughter due to pain and when I called the pharmacist she looked to see if they had what I needed. Indeed they did! I went in to buy the cold packs and they took them off of the shelf in the pharmacy because it was the last box so they would be available when I arrived. Last night I called to see if they had a certain comfort care product for my grandson. I had called many locations and it was not available. Roger's CVS pharmacist said they didnt have what I needed but would gladly order it for me. I called today and the medicine arrived! I was really impressed. Staff is always helpful! Thank you for what you do!!"