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Chenal Urgent Care
11600 Chenal Parkway, Little Rock, Arkansas 72211
About the Chenal Urgent Care
Chenal Urgent Care is a leading medical institution located in Little Rock, Arkansas, United States. Situated at 11600 Chenal Parkway, this facility offers urgent care services for patients in need of immediate medical attention. Our team of experienced doctors and healthcare professionals are committed to providing high-quality medical care in a timely manner. Whether you are experiencing a minor injury or illness, Chenal Urgent Care is here to help. Visit us today for prompt and efficient medical treatment.
Photos of Chenal Urgent Care
11600 Chenal Pkwy #5, Little Rock, AR 72211, United States
Opening hours of Chenal Urgent Care
Monday:
09:00 - 18:00
Tuesday:
09:00 - 18:00
Wednesday:
09:00 - 18:00
Thursday:
09:00 - 18:00
Friday:
09:00 - 18:00
Saturday:
09:00 - 16:00
Sunday:
09:00 - 16:00
Reviews of Chenal Urgent Care
"They locked me out an hour before they closed because they were too busy…. I had a referral here and got there at 3:02… they close at 4:00…. Seriously!? Edited: Understandable with more time and thought. I went to a second urgent care later that day and they said they couldn’t take me either without an appointment."
"The lady at the front desk is extremely disrespectful. They were very busy when we arrived and front desk worker, very rudely, told me it would be a while. I told her I understood, did she happen to have a guess on how long it might be. She said no, I told you we were busy. I told her I understood and that there was no need to be rude. She slammed the clipboard down and walked away. I ended up leaving to go elsewhere. Update: Response is completely untrue. I was very careful what I said knowing they were busy and stressed. I never once called this lady a name as she has said. The doctor/nurses may be top notch, but your front desk has to be as well. Sorry to say, I will be going elsewhere from now on."
"I was very sick the first time I visited. Kendra the first contact at front desk was very polite and professional. Then Madelyn the nurse the same, finally the nurse practiced Nicole was extremely empathetic and really made me feel heard. She fixed me right up. A couple weeks later, I returned and was met with the same caring team. I was very pleased with the URGENT CARE I RECEIVED DURING A VERY URGENT TIME FOR ME. THANK YOU TO ALL THE STAFF. NICOLE THANK YOU FOR THE EXTRA HUGS!!!"
"This is the worst urgent care I have ever been to. I have been waiting for over 2 hours for a nasal swab. They are not busy. It seems the staff would rather sit in the back and not work as apposed to seeing patients. There are plenty of other urgent cares, use them. Not this one. You MAY get care. Or you may sit for 3 hours and have to leave. Horrible experience. They have a contract through the VA, so I’ll be filing a complaint with them, as well as through my insurance, and the state agency. Update: hour 3 of waiting and someone has been standing at the front desk for 20 minutes with no one greeting them or taking their information. The FedEx driver had to yell to get the attention of someone to come to the front. I can guarantee if my insurance payout to the office was delayed relative to the time I have been delayed, they would not be happy."
"I usually try to not go to the doctor because when I go the majority of the time I don’t get the help or care I need. But I started having shortness of breath and had to go. I had a bit of a wait but once I got back to see the nurse and the doctor I received the best care I have ever gotten at a doctor’s office. My nurse Madge was very helpful, she answered all my questions and she was very kind and welcoming. The same with my doctor, she listened to my problems and made sure I felt better before I left. Again one of the best experiences I have had at a doctor’s office."
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