Prospect Auto Sales, Inc. 219 County Road 81, Osseo, MN 55369

"My daughter purchased her first car from Lenny last week during her spring break. She loves the car and had such a good experience with this dealership. She went to several dealerships, and this one impressed her with how much they were willing to work with her schedule so she could get an inspection before buying it. I will definitely check here when we need our next car."

"I know nothing about repairing cars. I’ve never left Prospect feeling like they’ve cheated me."

"A few weeks ago I bought a low milage Mercedes from Prospect Autos. I am someone who likes to do my due diligence, and they were more than happy to let me test drive the car and take it for an inspection at my convenience. When I brought back the inspection report, they took the time to go through the report with me, explaining what each of the items listed were. Then, they drove the vehicle into their shop and fixed the issues on the car before I even stated that I would be buying the vehicle. This made a huge difference in making my decision. Then, when I did decide to purchase the car, they assured me that they would allow me first priority to it while I compiled the funds. Overall, I was extremely impressed by both their customer service and transparency, and I would highly recommend purchasing from them too."

"I wanna start by saying we did not purchase a vehicle from here. I had ordered the Carfax on a vehicle we were interested in and saw there was an accident reported yet on their site it states there was not so beware of that. The staff were friendly hence 2 stars and not 1. We decided the vehicle was okay did have some issues we figured for a used vehicle we could manage fixing. Once it came to negotiation they offered me over half what any other dealer was offering me on my trade in and stated "I wish you didn't have a trade in" when I had called before going to look at the car to verify they did take trade ins (this in my mind is bad business at this point I spent 2 hours in drive time with a 1 year old to look at this vehicle) We left and ended up finding the same vehicle for 2k less than they had listed theirs for else where and am pleasantly happy that it didn't work out with this shop!"

"We purchased a vehicle for my daughter from Prospect Auto in March 2023. We went to look at one car and it wasn’t a fit for her. Lenny, the salesman, showed us another car that fit our criteria and we purchased it. What impressed me about this place is they have a mechanic shop on site. The mechanic was more than willing to take time and talk to me about the car which made me feel more confident. Even more impressive is that a week after we had the car, transmission fluid started leaking. We called Prospect. They got us in same day. They found the issue to be fluid pan and agreed to replace it at no charge. They could have said no. They could have argued. They didn’t do either and just offered to fix it. This shows how doing business with a small, independent dealer who cares about customers is a win!"