Texas Roadhouse 2620 South Shackleford Road, Little Rock, AR 72205

"I give 10 out of 10 to Taylor behind the bar tonight! She was the most impressive server I've seen in a long time. She was on the ball, answered any questions I had. Helped me figure out what I can eat. The ribs were fabulous. I haven't eaten my baked potatoes yet. They look good though"

"If your looking for value with great food and fast service, you will be well served."

"I would like to preface that I am a regular patron at this location. I have always experienced exceptional service and the staff are typically always welcoming. However, I received the worst service ever tonight. I ordered a medium-well sirloin steak and chicken critters. I requested to have my critters dipped in bbq sauce but if that was a hassle I could get the bbq sauce on the side. After waiting considerably longer than usual, some staff members (that were not our server) noticed and told us they were going to check on our food for us. We didn’t ask them nor did we complain. However, they were more attentive than our actual server. When my plate finally came, I noticed my steak was well-done rather than medium-well. While I initially didn't mind the overcooked steak, I asked if they forgot about my bbq sauce. They then informed me that they didn’t have any. After specifically requesting bbq sauce, it was disappointing to hear that so I was considering ordering from somewhere else. After expressing my preference to return the meal because I was dissatisfied, a white server made a snarky comment and said “if I kept batting my eyelashes, I was going to fly out the door.” As a black woman, this remark was extremely offensive, unprofessional, and inappropriate. Instead of being apologetic, it seems as if he was trying to paint me as being “angry” or “aggressive” when I was simply expressing my dissatisfaction with my order. Although I was disappointed, I was not upset. I simply did not have taste for the meal because they got my order wrong and did not have the condiments that would have allowed me to enjoy the meal. The male servers that checked on our order for us immediately intervened to correct the mistake. After speaking with them and a manager about the situation, I agreed to have the steak remade with shrimp instead. The second steak was well-done also despite requesting medium-well but I didn’t complain because I was ready to go. After tonight’s visit, it made me reconsider ever coming here again."

"In the world of chain steak houses, this particular establishment stands out as a cut above the rest. The highlight of my dining experience was undoubtedly the Prime Rib. It was cooked to perfection, with a rich, succulent flavor that rivaled even the most renowned steakhouses. Remarkably, it managed to surpass the nostalgic taste of my mother's homemade prime rib, which is no small feat – though that will remain our little secret. The atmosphere was welcoming, service attentive, and each bite of the prime rib was a delightful journey of savory tenderness and well-balanced seasoning. This experience has certainly raised the bar for what I expect from a chain steak house, making it a must-visit for anyone craving a top-quality steak experience."