Serenity Counseling

"I was in the middle of a mental health crisis of my own recently and reached out to this place twice. During regular business hours. And twice my call was not answered. And twice my call was not even returned. Not very professional when you chose mental health as your career."

"The reception lady (Melissa) is very friendly. Dr. Parker has been in the business a long time. He is faith based which is very important to me. My husband missed an appointment. He was having a hard time went to the office and Dr. Parker helped calm him down. He showed my husband that he cares about his patients. God sent us to this place. I am thankful for Dr.Parker"

"Don't waste your time! I called them a week ago because we desperately need help. They took some of my information and assured me that they would call me back sameday to finish. I never received a call and tried multiple times the next day but no one answered. The day after I called multiple times and they finally answered but said they are leaving early that day, they apologized for never calling me back but assured they had our paper still and would call back the next day. I never received any calls and have called back many more times only to go to voice-mail. Their mailbox has been full so there is no way to leave a message. What a waste of time and hope!"

"They are not bad at all. Pretty laid back. Melissa does a great job keeping the place glued together. I like to keep it simple and Dr. Leader does. He keeps the appropriate amount of accountability in my life without feeling intrusive. I appreciate his delivery. I am able to keep my prescriptions up to date with little effect on my routine which is nice. I feel healthier going here and I can recommend after 5 months of service. Little hesitant at first just changing insurance and doctors , my old doctor had a lot of services and options I just did not use . I think I probably enjoy the stripped down approach here because I am a bit of a no nonsense person. I am happier after using their services too . I don't have imbalance, I do but it's not like before and manageable. My problems are not big ones. I don't have the issues some do. But for my situation I am satisfied . The truth is you should try a few until you are comfortable. This type of health care is about making your life better not worse. They do fine with me . Hope the same for you."

"The absolute worst experience I have had. When entering the building no one was there. After several minutes a man with a cain came by and said where is she? And kept walking several more minutes passed. The reception came out dressed in ratty workout clothes gave us paperwork and left. Mean while a white poodle dog comes out to the lobby and roams around. The service and facility was unprofessional. The break room we were taken into for a telehealth appointment that were we not told about had urine on the walls. The person we saw was typing more then actually speaking with us. This was a horrible experience. I would not recommend this facility to anyone."