Metro Dentalcare Downtown Minneapolis

"Tony was above and beyond, so kind. I hadn’t been to a dentist in a decade, but the whole staff made me feel very at ease, while giving me a ton of helpful information. I’ve already recommended your facility to a friend!"

"I made an appointment. Received 1 email and 1 text message about how if I cancel the appointment in less than 48 hours I will be charged $50. I arrived at the scheduled date and time to be told /they/ had to cancel. We rescheduled for the following month (earliest), and I gave the scheduler permission to let me now about patient cancellations in hopes of my getting in earlier. During the conversation I did mention that I also paid for parking that morning. MetroD did do the right thing by making a note to give me a free parking in their lot for the next appointment. I continued to receive reminders and forms to fill out prior to appointment. TWO DAYS before I was to go, I receive an email asking to send a photo of my insurance card. Two minutes later they called TO CANCEL because they do not accept state-funded insurance. I called my insurance company who said that clinics have a $$$ quota for patients who have state funded insurance The rep who called me this morning feigned incredulity when I said I gave my insurance info when I made the initial appointment. "Really?!" As if that never happens when one makes an appointment! She then expressed surprise that the no one had checked my insurance. So the office personnel is inept? My theory is that my insurance was fine until someone did not do their job by checking the state funded budget. My practical conclusion based on these past two appointments is that they are inept, have zero public service skills and lie to cover their tracks. Go to a different clinic. They should have kept the appointment, said nothing to me, and ate the cost."

"Dr. Holthaus and Hygenist Lily are awesome. I have a small mouth and gag reflex and they are both very patient with me. I appreciate the care and concern they have for me and highly recommend."

"Everyone was friendly and helpful. Tara is great, I have been seeing her for years. My daughter saw Tony and said he was great also."

"This practice is consistently excellent! Dental hygienist, Lily, is terrific, never have to wait, solid good care all around. Reception/administration is well done always."