Conway Regional Medical Park (phych) 2425 Dave Ward Drive, Conway, AR 72034

"I went to get a test I really like it they pre registered the day before I came the staff was very friendly did not have to wait 20 minutes I was on my way I like this to they sent me a letter me know my test results that was awesome to me not have to wait for a answer."

"Great hospital! Nurses are also nice. They dont get upset when you ask for stuff."

"Terrible treatment! Horrible Staffing! Begging for medical assistance should not be part of the protocol at this lousy place called a hospital! I've SUFFERED immensely from something that SHOULD have been diagnosed a year or more ago, instead I've been treated as if I had leprosy (they wouldn't figure it out either). I absolutely do not use the term hate but in the case of the lack of compassion and knowledge for something so darn simple to treat but not one medical person within Conway Regional CARED enough to help....yes HATE comes to mind! Finally found a caring Dr who did help me,only to find that a lot of undue damage has been done to me physically,no thanks to Conway's crappy medical intervention! Administration should be ashamed at how much the ER and other affiliated Drs don't/can't think outside of the box! Oh and there is one big ole fat battle ax nurse in the ER who doesn't know the difference between mineral levels and malabsorption of nutritiants compared to the blood serum levels! There has been only 1 Dr I can say that truly did care and was very kind (it's easier to mention that one instead of the huge list of idiots)...He at least got me on the right track! Thank you Dr Johnson..ER! The gastrointestinal Dr who works out of Conway's 2200 building is the worst Dr EVER! I could go on but I think you get the idea here! Life is not valuable to Conway Regional! You're better off going to the local veterinarian!"

"The Lab here is HORRENDOUS! They use a 3rd party billing company that can't figure out how to bill TriCare, one of the largest insurance companies in America. Every time they cant figure it out, they send a letter in the mail with my social security number posted all over it. Aside from the billing issues, some of the lab tech are the rudest and under-trained people I've ever experienced in the medical industry. My toddler son needed blood drawn, so after the tech couldnt find a vein, she proceeded to twist and poke and pull trying to find it. My son was screaming and it took all I had to control myself. Once she finally realized she didn't know what she was doing, I politely asked for someone else to try. She got offended and asked very rudely if I didn't trust her. I was so angry at this point that I told her exactly how I felt about what she had just done to my son. The replacement tech found the vein first try.... My sons arm is so bruised and tender... the rubber band used to hold pressure bruised both arms during her attempts to find a vein. the damage done by the needle and her tearing muscle trying to find a vein caused a lot of bruising. We will do everything we can to avoid this place at ALL COST. With the new hospital in town, I'm sure we can find better facility elsewhere. For an organization that just took on significant competition, you'd think they would step their game up a bit. Edit: just got off the phone with the director of the dietary group here. she was upset that I had complained to the billing dept about a 1 hour appointment I had with a dietician that want covered by insurance. I was upset they charged $270 for this appointment and had asked that the bill reduced to the medicare negotiated rate. they zero' d out the bill, which I did not ask them to do, and this lady gives me attitude for receiving a service for free from a certified dietician with a master's degree... her words. the hour appointment consisted of reading from a pamphlet and printed material and me explaining that my diet was well within their suggestions. no meal plan, no workout plan, no monitored weight management program. no, $270 pays for an hour of someone's time and a bit of printed material. One star is far too generous. Never experienced a guilt trip like this from a place of business over something I didn't even ask them to do."

"Tried to get an IV eight times, were never successful. Had to drive half an hour to another hospital."