I Spa Nails

"Most of the individual technicians are amazing! I especially love Kristy who does natural nails and would rate her a 10! Kimmy also does great services and is super knowledgeable but her attitude is a little rude. If your ok feeling uneasy the entire service, i highly recommend her work! Melissa does awesome work too! However the salon as a whole and ownership sucks. After going there about once a month for the last two years for services with Kristy and recently transitioning to Kimmy when I started back on acrylics, I was shocked at a recent experience I had. Kimmy did my nails on a Friday. The polish was SUPER thick when she was applying it and we tried drying the gel several times. No big deal - they looked great when I left! That night I took a shower (like I always do) and the nail polish bubbled. Also no big deal right? I'm like I'll just go get them repainted as I literally got them done that day. Should not be an issue and it was no one's fault, the product was just bad and way too thick coming out of the bottle. Things happen! I went in the next day and Kim (manager) was super annoyed and rude that I was back and asking for the nails to be repainted. I told her what happened and showed her and she told me someone would be with me soon. As I'm waiting to go with someone, I am looking at colors, and Kim says "you have to do the same color". I said "I dont want to do the same color because it's bad and thick. I also dont know what color that was". She said "We do and if you chose a new color, it's a polish change. Charge is $35". I said "But the polish used is bad." She said "If it's bad for you, it's bad for everyone". I said "Yes, it would be". The guy that I was put with was so kind and sweet and he just kept saying "Let me fix for you so you dont have to pay anything" and he whispers "I'll find a similar color thats better". The whole time he is looking at the work and shaking his head at what was done - which to me is no one's fault, it was just bad product. While I am there, Kim and Kimmy are talking in their language about the situation (I can understand parts of the discussion) and asking the guy I'm working with questions. He just keeps saying "it's OK" and rubbing my hand. When I went to go wash my hands Kimmy, who did my nails the day before, glared at me. It was an extremely strange experience for a service that I just had done and paid $60 for the day before. Especially when I was not upset in anyway and it was no one's fault, which I said when I came in. The guy that helped me went above and beyond to fix something he didn't have to after Kim was so rude. I tipped him $20 just because he was kind to me. The entire experience made me really uncomfortable for something that wasn't a big deal. I've spent a lot of time and money here and don't ever plan to go back to be in that hostile environment again!"

"Love this place. Kimmy is the best. The one thing that’s keeping it from 5 stars is their ability to do designs. They like to keep it small which I understand but sometimes I am really looking forward to a set and it can’t be done."

"i love this place so much one of my favorite, i’ve gone to quite a few nail salons and this one by far is the best! they’re all so talented, patient, respectful and spend so much time on nails to do the best that they can. im so happy every time i go there they always end up looking beautiful better than the pictures :) much love"

"Had such an amazing experience! We showed up early and they started up right away and even included our little sister who wanted her first manicure! They did great with her nails as well and even offered sparkles and she loved them, and offered her water while she was waiting for our acrylics to be done."

"The lady doing my friend's nails was amazing the guy doing mine not so much I paid $55 for nails that I have to have re-done do to his lack of care and abilities. I have never been so disappointed in my nails being done by anyone before. Will never go again do to him. I paid and left just to avoid conflict do to how much he messed up on my nails and had no care how bad they looked."