Caring Hands Dental Clinic

"Got my son in for an emergency extraction same day. They did a great job explaining what was going on and comforting him as they did the procedure. 14 other dentists in town were called but the best they could do was "try calling someone else" or "we can get you in 2 months from now" for a small child in severe pain. I know what dentists in Alexandria I'm not going to use or anything in the future. Caring hands staff were great and went above and beyond to make sure my son was taken care of."

"They always get me in as soon as they can and they do good work. They accept MA so that'd a plus!"

"Called to make a New Patient appointment, the person who answered was rude. Now I am questioning my decision to go there."

"Receptionist was rude when she answered the phone. It was 2 hours after they opened the clinic. I don't know why you have to be rude to people when they ask a simple question."

"You have a a family emergency where your stepdad is having open heart surgery you call leave a message how you won't make it the night prior but that isn't good enough for them cause they didn't check the messages so they weren't able to fill the appointment. May I mind you this was 2 years ago now & yet every single time I call to make an appointment it's a lecture about showing up even tho there hasn't been ANY problems since then with coming to every appointment. It's not my problem you are the only dentist in this town that feels the need to let everyone know how much money your losing monthly and yearly all over your walls, the fact that I show up every appointment besides the one due to a good reason doesn't mean I need your lecture every time I call. You also need some help with your customer service that includes the top person cause if you ever have to talk to him be will call you names cause you have to talk to him when you miss a appointment to be able to make another appointment. This place needs serious help with how it's ran and how they treat the people they serve I understand it takes money and it's not cheap but it's about helping people and children not your money. I understand letting someone know about the 24 hr notice but your place takes it to the whole new level of extreme. I believe it truly just helps that you are 1 or 2 places that takes insurance which is why people continue to come to your dentist."