David's Vacuums - Eagan

"I used to buy my vacuums from department stores and believed they were normal items to replace every few years. Walking in to David’s Vacuums in Eagan was my first time looking in to a specialty store and I continue to be impressed! I invested in my vacuum back in July and very recently managed to clog it. I was not able to fix it myself so I called up the store and the response was “you purchased with us so of course we will take care of you!” I dropped it off with Ahmed and it was repaired within two hours at no cost. When I picked it up, he took the time to show me what happened so I could fix it on my own but also reminded me they are always available to help. They also reach out to their customers on an annual basis for a tune up to keep the vacuum in top condition! I will be a long term customer and I’d encourage anyone even remotely curious to check them out too!"

"I needed a replacement for Bissell SpotBot due to damaged hose. The store manager, Ahmed, was very friendly & professional. He assisted me in returning & obtaining a replacement. The new SpotBot arrived on the date promised. He was very knowledgeable about new vacuums in store for purchase. He was very enthusiastic about the quality of vacuums for sale. It was obvious he enjoyed his job & the products he offered."

"Bought the smoke show from the salesman. The battery fell off if you bumped over anything. Full charge will get you about eight minutes. Charerwhent bad after three weeks. Don't waste your time. Terrible product andCS based on commission. Charge charge ch I"

"I own a cleaning company that services the greater Twin Cities area and we have a fleet of residential and commercial vacuums. I've previously used a different vendor for our vacuum needs and after many issues I finally decided to go elsewhere. I am SO pleased with having found David's Vacuums in Eagan! I initially walked into David's with pretty low expectations and after my first visit in, I knew this would be our new vendor. Ahmed (the store manager) is wonderful and has really impressed me with his knowledge of the equipment he sells and services, but is also just a very pleasant person to do business with. He is friendly, efficient, and honest about what to expect in terms of ordering parts, the time it will take for service, and is up front about pricing as well. I couldn't get over how much better of an experience I had at David's Eagan than I did at our previous vendor! I brought in one vacuum for service, traded one in for a credit, and am now proudly boasting on our website that we use DAVID vacuums along with our Riccar line. Not only are these machines seemingly identical in their overall look, but they use the same bags which makes my life easier when managing inventory. The machines we purchased (D2000) have been amazing and I can't tell the difference between our DAVID and Riccar machines. This is incredibly important to me as we only use top tier products and equipment in our clients homes/commercial spaces. The D2000 seems to be a little stronger of a machine than the Supralite, even though they have the same motor. Either way, these were purchases I am very pleased with and plan to continue purchasing these machines as we grow as a business. I am not sure what the lower reviews are about but they must be during a transition of ownership/management. I cannot say enough good things about this location and am looking forward to continuing our business partnership!"