Great Steak

"We were really excited to see this come into the area. We’ve tried it 3 times and 2 out of the 3 times our order has been prepared incorrectly. First time ordered no onions-received onions. Second time, received a completely different sandwich (not what was ordered). We don’t have an issue waiting for a fresh meal to be prepared and we’ve never been there when they’ve been busy-no reason for the error. It’s frustrating to get home 20 minutes later to realize you’ve received an order that is not what you placed."

"Excellent experience! The food was fantastic, and I was blown away of how clean the bathrooms were. They smelled good, and there were even extra famine care products for the ladies! The staff were very friendly, and helpful. Thank you Great Steak!"

"I’ve been going to the Great Steak in the Mall of America for MANY years. I was soooo excited when I saw one was opening near home! I hope this place is just having a really tough start since they just recently opened but I was severely disappointed. First I waited 15 minutes to place my order in the drive thru. And once I got up to the window finally I was asked to enter my pin. I’ve never ever been asked to enter my cards pin in the drive thru and even when I am asked to enter pin there’s an option to skip it. But they insisted I need a pin but I couldn’t even enter it because the card reader was connected to their inside counter and couldn’t reach my car. So then I had to go inside, wait 10 minutes in line, replace my order, and pay there. The kicker isn’t even the service though because I get new places have troubles when starting out but the food is NOTHING like actual Great Steak’s. The sandwich’s were like the size of hot dogs or kid sandwiches. I paid almost $40 for two sandwiches with barely any meat inside, the locations that have always been at the mall have always made their sandwiches full of meat. This was a joke! I hope they get better because I won’t be going back for a while."

"The food is fine for fast food. A little better than subway. But overpriced for what you get. $33 for what is shown in the picture. The tables weren't clean, and the garbage was full."

"I went thru the drive thru takes a little time to get an order because they make it fresh but pretty quick I got the great steak with fries and a Pepsi. Everything tasted good. The sandwich was pretty small for the price."