Metro Air Heating & Cooling 16980 Welcome Avenue Southeast, Prior Lake, MN 55372

"I had to have a regulator put into my home and Nathan B was wonderful. He was on time and so nice. He explained everything he didn't and I was so pleased. I have had other contractors come into my home and are no so nice so this was a nice change.. I would recommend him to friends and family. Thanks for being awesome.."

"I've been using Metro Air for many years now. The first time was a furnace and A/C replacement at a townhouse I used to own. Since then, I've called upon them a couple of times to service the original 20+ year-old HVAC system in my current home (refrigerant top off and circuit card replacement) until I was ready to have them replace it with an all new system a couple summers ago. Techs Adam and Tyler did a phenomenal job on the installation and haul away, and took the time to explain how to apply for the rebates from my gas and electric utilities, saving me $450 on this project. My latest service call to Metro Air about a month ago was for a long overdue water softener replacement. Tech Bill Busch came out to look things over and provided me with options to choose from and a very fair quote based on the option I decided to go with, which was to research and purchase my own softener and have him install it and haul away the old one. In addition to that, he also replaced a leaking gate valve to an outside wall spigot I mentioned to him on the same visit. Thanks Bill! We can definitely tell the difference the new softener is having on our water! Every encounter I've had with Metro Air over the years has been a great experience. They have highly competitive pricing, use high quality products, and their staff is very friendly, professional and conscientious. And for as long as they continue to be this way, they will always be at the very top of my list for when I or anyone I know is in need of the home services they provide. Thank you, Metro Air!"

"Our entire building lost heat while the temperatures were in the negative. Our building management called Metro Air and gave them the wrong lockbox information to access our building. That would deter most people but Tony stayed until he was able to contact one of our residents to gain access to the building. He stayed and worked on multiple residences to ensure we all had heat. Above and beyond service. Highly recommend."

"Literal life savers. William Love came out to our home in the morning and in -8° weather when our furnace went out. We have a new baby and needed it fixed ASAP. We called multiple companies and went with Metro Air. They were the most responsive company. He walked us through the issue, its causes, possible solutions, and gave us enough information so that we could make an informed decision on the repair. He was able to source and retrieve the necessary part and do the repair all before the morning was over. Not only that, but they resolved our problem before any other company even called us back. Highly recommend! Honest, knowledgeable, they work fast, they’re tidy, and they take pride in their work. My family will absolutely be using again."

"Bill Busch did an excellent job installing a new pair of faucets in my bathroom. He offered me a very low price and did the work quickly. He explained every step of the process to me and was extremely informative. Two other plumbers said the job would be complex and expensive, so I was surprised to have such excellent and cheap service from Bill. Will definitely ask for him for any future plumbing needs, and so should you!"