Subway

"Doing some running around with my daughter, stopped at this subway. I had forgotten how hungry I was it was a busy day. There was one person running the whole show. A line of five people ordering multiple sandwiches each and he was handling it with grace and a plum. I was impressed with his professionalism. Good job."

"Ordered through the app, picked up our 3 sandwiches and drove home. When opening up the wrapper we discovered they weren't our sandwiches. Drove back and told the manager (at least we thought he was). He rolled his eyes and looked at the young kid working, complained that since ours was wrong others would be coming back in too. We told him what our orders were, he made half the sandwiches and had the young kid finish, but spoke to him rudely. When the young worker handed us the sandwiches he apologized for the error. The manager never apologized nor offered us anything!!"

"They used to be a pretty normal subway, but over the last 3-6 months they've been going downhill hard. I understand short staffing issues. The drive thru being closed due to staffing is not a big deal. But i haven't gotten a single correctly-made online order in months. And I'm not talking about one little ingredient, I'm talking about ordering a #12 turkey cali club (with no changes to what is listed as being standard for that sandwich), and getting ham and salami. Sometimes we get turkey, but they almost always forget the bacon and avocado that comes with it. Even going in and ordering is rough, I kept having to remind them what ingredients go on the sandwich. It's my wife's sandwich so I don't even know what goes on it, I'm just reading the giant sign with all the ingredients. If i can do that, I feel like the employees can do that too. And i know they at least used to have cheat sheets in the work area in front of them. Maybe it's time to bring those back. I recently went in right at the beginning of lunch time. Drive thru closed, I'm the only one on the store. There was nothing prepped for lunch. I used to work at subway, I know that prepping is kind of important. 2 other people walk in a few minutes after me and the employee lets out a frustrated "ugh," easily loud enough for me to hear even though I'm hard of hearing. Another person walks in a minute or two later, and the employee lets out an even louder and angrier "UUUGGGHHH." We get it, the customers are a giant inconvenience to you and we should just leave. And by this time, a second employee has already returned from wherever he was. I feel like two employees should be able to handle 4 customers without having a breakdown. Especially since it's lunch time, it's kind of expected to have more customers around then. I'm not usually this kind of person, but I have just seriously been amazed at the level of unprofessionalism and incompetence at this place lately."

"It was a fine experience. Kinda disappointed they don't carry my regular sandwich anymore but it is what it is. The workers made my sandwich accurately and it was delicious. Also, it wasn't very busy when we went so our sandwiches were made quickly, and we had our pick of where to sit."

"This is THE WORST SANDWICH!!! Ordered lettuce/tomato/ black olives/provolone. Instead: i got the onions im allergic to, green peppers, no tomatoes, no lettuce. Disgusting!!!"