LOFT Eden Prairie, MN 55344

"Unbelievably rude and disrespectful employee. Won't be going back. She was an older lady who has been terrible to interact with multiple times. In todays climate hardly believable that a retail company would keep employees like this around. ZERO STARS."

"Today I visited LOFT EdenPrairie Mall, and I faced a terrible issue with the staff! There is a old women who dont even know how to scan the barcodes pointed out us. She scanned the single high amount item twice and argued with us saying we changed the price on the tag! Its a basic sense that its a bar code, we cant change a barcode price. Sick of her, we become bad by asking why is our bill high 60$ when it should be 40$ around. Later another women came an revierifed and said it was scaned twice and rebilled us around 40$. Sick of these uneducated and no sense ppl."

"I love LOFT as a brand, but I will not be returning to this location. I’ve been in on numerous occasions because of its convenience and I’ve only had a couple positive experiences. Service is my biggest gripe with this store. Very rarely am I greeted or even acknowledged by an associate during my time browsing the store which is very off-putting. Completely ignored which drives me crazy. I’ve returned over and over again in the past thinking maybe the associates were having a bad day, but unfortunately this has been my typical experience. I expect more from LOFT given it’s one of my favorite brands to shop, so the lack of service at this location is disappointing. I prefer to drive the extra 10 mins or so to the Southdale location."

"I had a couple of returns. The manager went out of her way to be personable and fun! I went in feeling tired and frankly after my experience at the GAP trying to return something, less than positive - but I left feeling amazing. Returns went very well and the manager was delightful to me and my family. I would shop here for everything if I could!"