Panera Bread 8601C Springbrook Drive, Blaine, MN 55433

"Very disappointed with my order today. Granted, everyone has an off day so one must make allowances. Had a breakfast sandwich. It was cold so I brought it back. By cold, the cheese was not melted, there was only a sliver of a slice of avocado, very little sauce for flavor….the sandwich was not up to their normal standard. I brought it back and showed it to the manager. She seemed defensive and not very apologetic. I’ve come to this restaurant for years and pass up other Paneras along the way because I have always been pleased. Not today. Very disappointed in the attitude even though they remade it. They have always had good customer service so it was probably an off day, but very disappointed in how they handled it. Not even a I’m sorry, we will seek to do better."

"They are my "go to" Panera since they are close by. Pros: + SIP club is a great deal + bagels are great + food is decent. Cons: - SLOW! - average wait in the drive through is 10-20 minute range if there are even just 2 or 3 cars in the line. It takes - you can get TRAPPED in the drive through with no way to escape behind someone who places a super long order. I'm talking 20-30 minutes waiting to get through the drive through. They have multiple "drive through" parking spots which places like Culvers might have you pull around and park / they bring your food out - they also have a decent walk along the drivethrough where they could have people pull forward and bring it out so you could pay / get your order... But they NEVER use it. Recommendations: - PLEASE implement an automatic timer system tracking how long cars are waiting. If someone only orders a coffee, don't make them wait 20 minutes for someone to get an entire family meal made. Have them pull around and park in spots 1, 2, or 3. Aside from that, 5 stars."

"I have been to this location on multiple occasions and this location always runs out if bread. The irony of a "bread" place not having bread is asinine. They still wanted to charge same prices for sandwiches on toast and no added drinks or offered discount for the inconvenience. Needs work."

"I ordered two fruit and yogurt parfait and 1 was made correctly and the other had old water on top and no granola. Also, they hire a lot of people and then don't give them any hours, 2 per day, one day per week on average. Because of this I advised my daughter to get a different job."

"Ordered a bacon avocado melt not toasted no aioli ... this is what that is. Doesn't even cover the bread. Looks like one piece of bacon. Panera you call this a sandwich. SMH! I figured there was a reason I never go to Panera. Restaurant is dirty and they acted like we were a problem when I said something."