Keystone Automotive - Fridley, MN

"This place is useless. Rude consumer service, called them and they said pick up in a hour. When I get there they just trying to transfer you over the phone back and forth until they close. Never ever will buy from them. Wasting my 45 min drive"

"Was hired on to be the replacement driver for Fargo. Manager gave me a tour, then on the first day I was totally on my own. No direction as to what to do. First day (Monday) I checked in parts to be loaded onto crates to be shipped by box truck to Fargo. Since I needed to be recertified to operate forklifts, manager said it will be done and would take no more than five minutes. Friday I was told to take four modules which would take anywhere from three to four hours minimum. I asked why this was and I was told it’s lkq safety policy. Somebody or another either miscommunicated with myself because I was told certification to operate forklift would take 10 minutes at most. I was told to take a lunch and then I was terminated with no explanation. If this is how they treat new employees, oblivious to the fact I have 18+ years of auto parts delivery experience, the best bet for anyone is not to apply or work here. Disorganized and no communication whatsoever"

"I went to pickup a part from this place and everything about pickup was different.I was looking for the main entrance but there is none but a door at the back of the building as shown in the picture to pickup part on premises, my Mechanic who helped to purchase the part had to call someone inside to bring the part out for me but there was a little delay, to avoid long waiting there was a notice by the door to call a number if you've waited more than 10mins. I think they deal more with companies, small businesses more than individuals, that my opinion based on my experience in this place."

"Overall no complaints! As long as you're knowledgeable and polite, they will return the same communication. I see a lot of hateful comments, but I don't think these people take into consideration that this is a large-scale supplier, not a retail store. They deal with shop orders, not some lady that has no idea what she needs. Here is the door with the information you need and a picture as well!"

"Their delivery drivers are unsafe. One of their trucks ran a red light in my neighborhood and nearly killed my dog and I while we were crossing the street. The driver had ample time to stop and simply didn’t. Please be more respectful of your community."