Valvoline Instant Oil Change 19395 Evans Street Northwest, Elk River, MN 55330

"Noah was so unprofessional and disrespectful. I was in disbelief how immature he was. Tried to upsell me on something I didn’t want and would not let it go. When he finally understood what no meant he went and told his buddy how stupid I was while laughing. Both elk river locations are terrible. I will go elsewhere and share my terrible experience with everyone."

"I usually go to the Valvoline location in Buffalo. But I was closer to Elk River today. Very well staffed location. Friendly and helpful crew. No wait time, as all three bays were open. You can always find discount coupons online, which is a huge bonus. Jake helped me and he was wonderful. I highly recommend doing business with them."

"Very grateful to the kindness of the folks here. I referred a friend with a language barrier so I had to translate for her over the phone. They were kind and patient with her. She was happy to have her car cared for there. Thank you all!"

"I used to use this shop regularly, until my previous car became a problem for them to ethically service. I always appreciated their service and honesty. Unfortunately, warning lights appeared, since vehicle acquisition, just yesterday, on another older model/high mileage car. Right to Valvoline, where Danny, Olivia, and Matt (underneath) were fantastic. Patient with me, as good listeners. Handled a couple of things and provided good information. At least from my experiences, past and now, this Valvoline tends to have good teams providing top-notch customer service. They even through some good, appropriate humor. Thanks a lot!"

"Waited outside to get oil change over a half hour. Watched a person waiting the same amount of time inside the garage. They did not approach me, to see what I needed. Told me to move my car once. Not greeting or questions. I’m not that dumb. I know how long an oil change takes. Just because of high prices. Does not mean a person should have to wait for a half an hour out of garage. Then half hour in garage to be attended to. There was one employee out on his phone. Another walking back and forth. Looked like he was moving backwards. If you want to waste time go there. If not. Don’t go there."