Sweetwaters Coffee & Tea

"After my first visit, it's safe to say I'll become a regular! The food is delicious (especially the tiramisu!), the coffee is excellent, and the staff is super friendly. It's a great place to study or to catch up with friends. I'm looking forward to trying more items of their menu."

"My partner and I were very excited to have the opportunity to visit our newest nearby coffee house. We were sure this was going to become our new go-to place. The atmosphere was warm and inviting. The signage on the way in indicated that it was locally owned. The beverage and light-eats menus both looked great. What went wrong you ask? Both of us walked in and walked up to the display counter and began studying the menu. Meanwhile the three employees behind the counter did everything humanly possible to avoid eye contact and acted as if we weren’t even there. As we stood glancing and speaking of the delicious-sounding drinks listed on the menu an employee who was presumably working the drive-thru window as well as the register, took a stance at the register at the counter as if she was ready to take our order. Mind you, she was still very obviously doing her very best to avoid having any engagement with us, verbally or even the slightest glance our way. As we were standing there for over three minutes alone, no one in front of us, no one behind us, just two people obviously coming in to the establishment for the first time (this was indicated by what we were saying to one another) WE WERE COMPLETELY IGNORE. I don’t expect exceptional service or ever ask for anything out of the ordinary, but when a new business opens and they have three people (in uniform and presumingly working behind the counter) I do expect to be greeted at one point. I find this business to have the very worst customer interface I have ever encountered in Grand Forks. It’s almost as if they recruited their staff from some snobby west coast location to plague the MidWest with their nasty attitude and incompetence. So my friends, if you have been driving by, like me on a daily basis, and looking for the opportunity to stop in to check out our newest “locally owned” coffee shop…KEEP ON DRIVING."

"First time in and it was fantastic. The servers were friendly and very pleasant to talk with. The drink menu is mind blowing, the variety puts everyone else to shame. From the hot to cold drinks, there's something for everyone, lots of international flavors as well. The seating area is very warm and inviting. The fireplace and the art work adds a charm to the area. Glad you are here, I'll be back. JAN 20th, great service once more. New menu items so they are keeping it fresh. I enjoyed the Thai tea, great flavor and not overly sweet."

"Heard this coffee shop had just opened & was excited to try, got a coffee & tea. Both really good items, reasonably priced, total was $8.33. Staff was friendly & quick, plenty of tables to sit. Probably will stop by again to do homework & have a drink."

"Daughter and I stopped in during their opening week. It is in a good location with plenty of parking. It is attached to Edgewood (via a walkway) for those that might be directionally challenged. The interior is nice and clean with plenty of seating. There is a back patio, for when the weather is nicer for folks to enjoy."