Magela Income Tax N 8650 North 35th Avenue, Phoenix, AZ 85051

"Happy happy. Always very understanding and reasonable and fast to let you know on what your process is. Also always responding in anything that I need"

"They have been doing my tax every year since 2017 and there is no any discrepancy in my tax whatsoever. She’s been so faithful to everyone not moving her fees up. I am very happy with my tax lady. She is accurate and always great person and faithful to us"

"Got my taxes done here last year and the person who worked with us didn't seem to understand or even really pay attention to the details of what she was filling out. Asked us to repeat information at least 4 different times. Overall very disorganized while working with Magela. Won't be going back."

"Took these people 6 months to do my taxes. I understand the pandemic we are going through but we called day in day out for the last two months and they couldn’t understand what they did wrong. Ive been going to this place for 3 years now but she just lost 10 customers. Ive had a few people go over there from mesa and they also haven’t gotten their taxes due to them not doing their job right!"

"DO NOT GET YOUR TAXES DONE HERE AT ALL. Unless you want IRS knocking at your door because Magela filled out your taxes incorrectly, then don’t come here. I paid $100 for her services (which was not worth it) and she was supposed to deduct whatever I owed from my tax returned. Something her and I agreed on. Well fast forward to today & IRS says i failed to pay what I owe and now I’m being charged interest DAILY. I called and they let me know I was way passed due and will continue to charge me until everything is paid full. I was really upset because what the heck did Magela HERSELF do to mess things up. This is the first time this has ever happen to me in the 5 years I’ve filed my taxes. Now I have to take time out of my job to fix her doing. That was the first and last time I ever go to her. Also, I will be contacting her to see how she managed to get this incorrectly & ask for a refund. They also did my boyfriends taxes. They were supposed to do a DIRECT DEPOSIT. After 3 weeks my boyfriend had yet to receive his returned and he called them. They advise that they didn't direct deposit so that’s why nothing was showing on his bank. We were both confused because a Hispanic lady with highlights took his account & routine number. WE SAW HER TYPE IT IN. And nothing showed. He ended up getting a check but the point is that they are not qualified for this business. Yes they have good service but man, they suck at doing their jobs."