H&R Block

"Jackie was extremely unprofessional and went way above her position as a tax preparer. I had an extreme loss as a real estate agent in 2023. My expenses were more than my income. But called me to question how I supported my self. I told her it was none of her business. Because it’s NOT!!! Even tho I ALSO have a regular job!!!! On top of my real estate license Doesn’t matter if I make $1500 or $100,000 in real estate. I STILL HAVE TO PAY TAXES ON MY 1099. She said it seemed sketchy!!! I have receipts that my expenses were more than my income. She again kept asking “well then how are you supporting your self” and again it was none of her business. I still have an income I have to report. Extremely unprofessional of her!!! Extremely disappointed and disgusted that she felt it was necessary to ask me how I support my self. Will NEVER come back into that place. To make it worst she was unprofessional prior to this conversation. I did the drop off option. After a week of not hearing from her I called her to ask her for an update. She then told me “no you need to schedule an appointment to come in because I don’t have time to do them” so what was the point of dropping off. About 2 hours later that’s when our conversation above happened."

"Made an appointment for 3 PM today, sat in the waiting area for 20 minutes (255-315) while my tax associate helped someone without an appointment, then I left because they couldn't show the basic decency to keep a GD appointment."

"Our tax preparer is very knowledgeable. We have different forms of farm income and she has the particular knowledge needed. We enjoy working with her every year."

"Charlotte was very knowledgeable and fast in completing our return. And, she was very friendly and pleasant. It was our first time with her but we'll definitely request her again and again."

"Peggy has always been extremely helpful to me and gone the extra mile when my tax returns have been complicated. This is her last year at this location and I am very sorry she won't be here next year. She recommended a specific colleague to me for next year, and I trust her judgement so I'll give the new person a try."