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Advanced computerized concepts
10745 North Chinook Drive, Casa Grande, Arizona 85122
About the Advanced computerized concepts
Advanced Computerized Concepts is a cutting-edge electronics store located at 10745 North Chinook Drive in Casa Grande, Arizona. We specialize in providing the latest and most advanced computerized products and concepts to our customers. Whether you're looking for the newest laptops, desktops, tablets, or accessories, we have you covered. Our knowledgeable staff is dedicated to helping you find the perfect solution for your electronic needs. Visit us today and experience the future of technology at Advanced Computerized Concepts.
Photos of Advanced computerized concepts
10745 N Chinook Dr, Casa Grande, AZ 85122, United States
Opening hours of Advanced computerized concepts
Monday:
08:00 - 20:00
Tuesday:
08:00 - 20:00
Wednesday:
08:00 - 20:00
Thursday:
08:00 - 20:00
Friday:
08:00 - 20:00
Saturday:
08:00 - 20:00
Sunday:
08:00 - 20:00
Reviews of Advanced computerized concepts
"I have been doing business with Greg Webb for the past two and a half years. During this time I have found Greg to be fair and honest to work with. The quality of his work is excellent and his pricing reasonable. I can't see ever going anywhere else. It's hard to argue with 35 years of experience!"
"ACC Greg Webb has been taking care of my computers for several years. I highly recommend his work."
"I don't usually write reviews, but the excellent service of ACC warrants the effort. He is knowledgeable, thorough & made sure I understood everything. He was able to remove hackers from my system without losing any data. I will be taking my computers to him regularly to check for any breaches. I would not hesitate to recommend his services for any system."
"I do not recommend this company. I don't understand how people work in an environment like this is. Very disorganized to say the least. Webb had my computer for 4 or 5 days. When I called the day he said he would have it ready, I gathered he hadn't even looked at it. After I told him not to do anything further and I would be there to pick it up, he then did a diagnostic and text it to me. I paid an $80.00 diagnostic fee and he did offer to refund it but since I received the diagnostic by text, I waived the refund. He couldn't give me a good quote on a new hard drive and said something about to possibly having to send it out. A lot of talk. I took it to Lessor's Business Machines and received excellent service."
"Hi, I rated this at a 1 star because this service provider is one where you really should use caution and all business judgment. I took my work computer to be serviced by ACC, he initially seemed very helpful with information. He presented an initial diagnostic fee of $80 up front. I found this to be reasonable and agreed to the cost. We talked about backing up the data for obvious reasons. He was to perform a diagnostic then report to me what needed to be done. That was our initial verbal agreement. He printed the work order after I paid the fee. I failed at that point to use my better judgment and read all that was written. Mostly because he continued to talk and try to explain what the service agreement was while I was trying to read it, while continuing to point out where I was to sign. I was in a tight spot and gave the benefit of the doubt then signed the work order. CAUTION- READ, READ, READ, everything in his service order. I left and read what I signed. After reading I discovered that my initial fee was what he termed as a retainer not a diognostic fee. Second it stated I waved the option for data back up.Even more if something went wrong my only remedy would be to go somewhere else after paying any additional labor fees that could occur. If I continued I would be bound to the if, if something went wrong. What was on paper was not what was discussed and verbally agreed to. I confirmed with my superiors what should be done. I had to cancel the order. I went back to pick up my computer. Mr.Webb initially when I called seemed to be hiding beside is office (Shed). I explained to him the situation. He immediately proclaimed he could not refund my initial $80 fee... He didn't even have my Computer 15 minutes..... His service agreement is very risky and a potential trap of a money pit with a no solutions contract. He completely removed all liability from himself and does not provide any guarantee for his work even if damage or data loss occurs while he is providing service. I understand companies protecting themselves from situations. However to not guarantee his work or take responsibility of something he caused is a huge red flag. He also asked some very questionable questions. For example if there were any names stored on the hard drive. I don't understand how that was a relevant question. It seemed to specific and personal. It's plain the majority of us will have important data stored on our system. That question was also a red flag. So ultimately if you decide to use his service don't just listen to his spoken words I highly recommend read your contract before you sign. (Updated review) I have decided to bring my review and rate a little higher. My purpose for doing so is because Mr.Webb went out of his way to make things right. He after reading my review contacted me and offered a refund. I wasn't able to get to him so he came to me. Much appreciated Mr.Webb"
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