Horne Nissan Yuma Service

"First let me share with you this is a real and thorough review because I have been buying and going to their service department since the early 1990’s when it was Sonora Nissan. I have bought 5 cars from them in my life time and against my suggestions I had a ex husband and mother shop elsewhere only to wish later than had listened to me and wish they had not gone elsewhere because of the poor service they got while I have ALWAYS had the BEST experience with service at Nissan!!! I can honestly say I have never had a company take better care of me and care about my satisfaction year after year after year. And the one person I think that really holds it all together is their Manager Lisa I don’t know her last name but once again my car needed some regular maintenance and the care and their department gave it all 100% to make sure I was informed and taken care of. In this day and age you can’t find this kind of care anymore. So please please keep up the great work Nissan I appreciate you."

"Went in for an oil change and then they noticed my car was sounding wired. It turned out to be the transmission! Thank goodness for that extended warranty! I got a new transmission, replaced motor mount, intake was cracked they replaced that as well and a few other things! Service was great my car is running like new! Thank you Horn Nissan, Thank you Rocio for your help! Extended warranty is worth purchasing Yuma!"

"Their customer service is the best. The service advisor are very friendly and make you feel at home. The Technician sometimes is a hit and missed. I feel like they sometime rush a job and don’t do some simple check. They will fix the problem if you bring it back and try to make it right. They do go above and beyond when it come to customer service including their sale personnel and management."

"Erick was so wonderful. He not only replaced my bad sensor but found 2 additional problems and needing to reset parts arranged for me to have a loaner car. All this was covered under my warranty. He is an honest, helpful, man. I will always ask for him from now on."

"Horn Nissan Yuma Is Amazing. I took my Rogue Sport in a couple days ago & the Service Team was & Is FANTASTIC & AMAZING. Not only do they talk to you in a calm manner & they are very patient. They listen to all your concerns & check every one of them out & explain what they found & what needed fixing. I witnessed this Wonderful customer service years ago when I would go with my mom to drop off & pick up her car. Thank you Horn Nissan Yuma for being so Outstanding & the Best!!!!!!!!!!!"