Bank of America (with Drive-thru ATM)

"My experience at your office was organized, time efficient and very pleasant because if your employee, Aidan Romero-Bockstedt. It's not often you meet someone who is so willing to make your day!"

"I am a new Bank of America customer, opening this account when I moved here from New York. This branch, in Oro Valley, is woefully understaffed. It shouldn’t take 25 minutes to withdraw money from my account. This occurred on Thursday. I’d hate to see what it’s like on a Friday!"

"I'm a lifelong Bank of America customer. Every time I go into this bank, to cash a check or some simple transaction. I literally feel like I'm being harassed. Last time, the lady's conversation, asking me if I own the company. Which, caught me off guard. What??? Then how many employees do you have! I'm wondering why do I have to explain myself in front of the whole Dam bank to some teller - when all I'm doing is cashing a simple check. If I could give these guys negative stars I definitely would - they need to get their act together, and start acting professionally. One time I scheduled an appointment for a notary 4 days ahead of time, online - and when you get there, they are an hour behind. This is atrocious, and their management at this branch needs to be "FIRED" without a doubt - I do not believe they represent what Bank of America is all about."

"I worked here a few years back. There was a Mexican lady named Damian and an old white lady with glasses and short hair. They made my life a living hell. If you are ever thinking about being a teller. Don’t do it at this branch. They literally abuse you. They make you cry. I remember the manager purposely buying curtains for her office because she was making her employees cry. She said she didn’t want anyone seeing anything emotional. I remember trying to speak out and they scare you and try to make you not speak out. It’s years later and I’m still scared to speak out. I wish I could remember their names exactly because they made my life a living hell but I would never ever recommend anybody working at Oro Valley location."

"Had an appointment to get a signature on a legal document. Waiting 10+ minutes past my appointment time. The individual (who was very nice by the way), said I needed a checking account to do the transaction,. I have been a BofA credit card and business card holder account for years. I even verified what I wanted could happen before my appointment - they even set up the appointment for me! Then when I get there, they couldn't do it and tried to get me to open another account. Wasted 30+ minutes of my time. Lobby was super busy when I was there with only two people working. Seeing the reviews on BofA, I'm not surprised one bit. Will be going to a credit union from now on. I feel for those employees, they seemed to be working hard - though whoever they report to likely is not a good manager."