Titan Restoration of Tucson, Inc.
2555 North Jackrabbit Avenue, Tucson, Arizona 85745
About the Business
Titan Restoration of Tucson, Inc. is a trusted general contractor located at 2555 North Jackrabbit Avenue in Tucson, Arizona. Our team of skilled professionals specializes in restoration services for residential and commercial properties. From water damage and mold remediation to fire damage restoration and reconstruction, we are committed to providing top-quality services to our clients. With years of experience and a dedication to customer satisfaction, Titan Restoration of Tucson, Inc. is your go-to source for all of your restoration needs. Contact us today for a consultation.
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Contacts
2555 N Jackrabbit Ave, Tucson, AZ 85745, United States
Hours open
Monday:
07:00 - 16:00
Tuesday:
07:00 - 16:00
Wednesday:
07:00 - 16:00
Thursday:
07:00 - 16:00
Friday:
07:00 - 16:00
Saturday:
Closed
Sunday:
Closed
Reviews
"Terrible company to do business with. Monsoon storm on July 28h hit my house and took part of my roof allowing water to come in. Call them that day but they didn’t make it out till the following Monday and still charged me an emergency response fee. After telling them not to directly contact my insurance company with out talking to me first they repeatedly went around me. They supposedly did testing and other aspects of the job that was not approved by me and when my insurance wouldn’t cover it 6 months later there still bothering me for a $230 payment. I would never allow them at any family or friends homes moving forward. Terrible company. This review was not based on the money issue rather the poor quality service I received and was willing to overlook due to a friend working for you, but as time has gone on and your company failures have become clearer I felt that I should be posting this"
"Able, and the entire crew with Titan Restoration of Tucson were great to work with to mitigate a water leak that we had on a Saturday. Titan responded quickly and packed up everything in the affected rooms and began the dry out process. This involved cutting open walls (and cleaning up some asbestos) which was neatly and effectively done. T Our washer and dryer were removed and then whenever possible were moved back so we could do laundry; they cheerfully moved them back and forth several times. Able promptly returned calls and responded to our concerns and questions. The employees were all cheerful and polite and clean-up was well done. We were very impressed with Titan Restoration of Tucson and would request them again if catastrophe strikes again!"
"Grossly overcharged. Paint didn’t match, appears to have been watered down. “Contractor” performed electrical work he was not qualified for and did not meet code requirements. They replaced some water damaged rotting wood for our porch but didn’t properly seal or paint so the issue isn’t resolved. Lumber that they used didn’t appear to be treated and has long splits the length of every piece. Installed insulation incorrectly and over old rotten mildewed insulation and tried leaving the job unfinished. They were paid extra to remove the trash and didn’t even pick up their fast food garbage they left all over the property. Left cans of soda I offered them as well. I put up plastic sheeting to protect our furniture from drywall dust and paint and they took it down for no reason. Dust in our bed. I had to clean up after them every day after work. Poor quality drywall work, didn’t skim coat the walls so patchwork obvious. Didn’t pull down recessed light shrouds, just painted squares around them. Scratched granite bathroom vanity top and damaged vanity. Scratched stone floor tiles damaging a large area. Damaged bathtub. Damaged back gate and front gate latch. Too many things to mention. I watched security camera footage while on my lunch break. Mostly just meandering around the property. They ridiculed my disabled wife, had a good laugh at her expense. Got high in the elementary school parking lot next to the property. The first day the guy just walks in the back yard from the alley. Ignoring the beware of dog signs and neglected to call us to let us know they were coming. Ever. I’ve worked a number of residential construction jobs and I’ve never had such considerate and understanding customers as I myself was to them. Never would I disrespect anyone in such a way. We spent so much on the work, none of which resolved a single issue, that we have to sell the house for a loss. We will be lucky to not end up homeless. I wouldn’t wish this on anyone. Also left feces smeared all over our toilet. Every day."
"Two years ago I contracted with them too fix a water leak in my front window. After removing all the stucco, and both windows(upstairs and downstairs), they stated they found the source of the leak. Stated they repaired it and replaced the stucco and windows. A couple of months went by which went right into monsoon season. I inspected the the window and saw the right above the window the paint was bubbling just as it was before. When I finally got a hold of them they said they would be right out. Three days later they made some time to come out and said yep it’s leaking. They stated we ll look into it. A week later it was repaired again. Six months later the seal around the window was cracking and came out again. Stated we didn’t seal it correctly. Now over two years have past and the seal is even worse(see images). I called and the response was your warranty is expired. That’s great customer service for you."
"Our kitchen sink backed up and flooded part of the area. Titan was contacted through our insurance (State Farm) to re mediate. They came out removed the affected cabinets and installed a temporary sink. Do to the damage, and the way the kitchen was originally done (counter-top and back-splash were the same tile as the floor) we had to do a full replacement. All the work that was done was done in a professional and timely fashion. The only delay was the counter-top install and that was due to Lowes not Titan. I am over the moon with the outcome, each crew member was courteous and professional. They showed up on time and cleaned up the site prior to leaving. I also had Titan install an additional pantry/storage area and it turned out fantastic. Everyone that I dealt with was professional and knowledgeable from the front office Roy and Nayelly to the crew: Paul, big Mike, Able, Ricky, Mike (Ricky's cousin) and I'm certain a few I forgot. I would highly recommend using Titan."
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