Tucson Pool Service

"We have used this pool service for over 15 years. Gabriel and his team are great to work with. The pool always looks it’s best and when we have repair issues they are able to either repair or replace items needed or have resources in the community to use to get the issue dealt with quickly and at a reasonable cost."

"Outstanding Service and attention to Detail! Extremely qualified to handle and/all problems that come up. They are the BEST! Jim Livengood"

"We have been customers of Tucson pool service for the past 8 years . They are an excellent company and provide quality service . They are reliable and professional and always do a great job. Gabriel Hopkins is the owner who cares about his customers. He is knowledgeable and responsive to calls made to him . His pool employee, Flavio is here on weekly basis and does a terrific job .Today he had a challenging job , vacuuming and cleaning the pool after a roof tile repair. He did an outstanding job and the pool is sparkling clean !! Thank you Tucson Pool Service!!!"

"Used this company for a few years and dismissed a lot. For instance, the vacuum not working correctly but they never said a word or even tried to replace. When I brought it to their attention, Gabriel the owner said they dont fix vacuums and told me that the timer needed to be replaced. The timer is not the issue. I can manually turn on the pool pump but everything else needs to function. Then I started noticing that the pool was not blue, it was a dingy green. Not quite mold green but not inviting either. When brought to their attention it was immediately a defensive approach and told it was because we needed a timer. I STILL continued service. The last straw was when my filter was leaking and they never said a word. They came at least 3 weeks in a row, turned on the filter, left it running while leaking (a big leak by the way) and never told us. We knew it there but was hoping they would repair or offer advise but NOPE. We brought it to their attention and was told they could replace our sand filter for $1600 hahaha. Also, they didnt do ANYTHING to correct the pool having low water levels. I was waiting to see if they would do anything or say anything but they didnt. We fired them today and I would not reccomend to ANYONE. Poor customer service and the owner is rude and careless. Steer clear! Picture is right after their service!"

"Very disappointed with Tucson Pool Service. Have used weekly for two years and was (mostly) satisfied. They stopped leaving notes over a year ago advising they were there and what they did, but the tech, Christian, we liked nonetheless. However, a month ago our pool started turning green and has only gotten worse. When we reached out the owner, Gabriel, he was immediately defensive and argumentative, saying it was happening to all the pools in the area (would've been nice to get a heads-up on that) and insisted we need to drain our pool. If it's happening to everyone it would seem to me the pool water isn't the issue... Regardless, he was rude, dismissive, and not at all helpful or apologetic for the sever lack of communication. Would absolutely not recommend. The picture attached is from the last service day by Tucson Pool Service. Moving on and happy to do so."