Crest Heating and Cooling
About the Business
Crest Heating and Cooling, located at 129 East Plata Street in Tucson, Arizona, is a full-service HVAC company specializing in AC repair, installation, and maintenance services for homes and light commercial businesses in Arizona and surrounding areas. With over 15 years of experience, our certified technicians are dedicated to providing friendly and attentive service to ensure your indoor comfort needs are met. We offer competitive prices, fully licensed and insured services, and work diligently to ensure every job is completed to the highest standards. As dealers for top brands such as Trane, Lennox, Goodman, Daikin, and Day and Night systems, we guarantee quality products and expert installations. Our maintenance plans include preventive maintenance and discounts on parts to keep your HVAC system running efficiently. Trust Crest Heating and Cooling for all your heating and cooling needs, and experience the difference in our exceptional customer service and expertise.
Photos
Location & Phone number
129 E Plata St, Tucson, AZ 85705, United States
Reviews
"I called Crest Air around 10am letting them know I can't get my a/c going i spoke with Cody he gave me a couple quick steps to try on my own and since that didn't work he let me know he would be on his way after his last appointment. Cody showed up on time was very professional he spent 3 hrs looking and tracing my wiring and found that I had a couple issues one being a blower motor. He drove all the way in town to get the parts I needed at 330 in the afternoon drove all the way back to my home fixed and even stayed a few extra minutes to make sure it ran perfectly and that the temperature was indeed falling. I will definitely be using them for all my future needs. Thank you"
"Unfortunately we had a poor experience with Crest air. We recently moved into a new home and noticed that the HVAC system was not keeping the temp cool in our home. Crest air came out and said all of our flex duct work needed to be replaced. $2,200 later they replaced the duct work. Only for the unit to still not work. At this point our house was hitting 88 degrees in the AZ heat everyday. They came back and Cody told us he honestly didn't know what the problem was and said he probably didn't have the knowledge to fix the issue. We called 6 other companies and were later shown pictures of the poor quality of work Crest air did installing the new flex duct work. They also told us the work done wasn't even what was necessary to fix our issue. All confirming it was a return air problem and nothing to do with the flex duct work. We have since had the issue fixed and all is working well by another company. I have reached out to crest multiple times to speak with them about the issue and they have not returned my calls. I would not recommend this company. They do not have the knowledge or the expertise to properly diagnose all issues and their craftsmanship was very poor. One of our flex ducts was attached to our home with 4 pieces of duct tape. As you might imagine it is not only leaking air but falling down. steer clear"
"Crest came highly recommended from the property management company that I use. When my A/C unit went out, I shopped around and they were the least expensive. I figured "highly recommended and in expensive" was the way to go and I was not disappointed. They replaced the whole AC unit and even answered questions I had about over six months later. The whole experience was great. Thank you Crest for your professionalism and customer service."
"I learned of Crest Air through my brother-in-law who had recently had repairs to his AC unit. He was so happy with their service he ended up purchasing a Maintenance Agreement as well. I called Crest Air for an emergency repair at one of my rentals and they impressed us with their service. I ended up purchasing a new AC for a different rental and also purchased Maintenance Agreements for five rental units. They are very responsive and professional. I highly recommend their service to anyone."
"Cody came out today to look at our furnace for a tune up and was really awesome and professional! He was fast and even gave me some tips to care for my unit. There's a lot of companies that just send a grumpy person or dont do the work they should be doing. Been through a lot of them. I will always recommend Crest Air!! 10 Stars for Cody and Crest Air!! 12/12/2019 The storm again came and played havoc on my furnace I contacted Crest air and asked if Cody can come back out he was here the very next day which made me so happy. he let me know what the cause of it was and fixed my problem immediately thank you so much for having Cody come out and be our hero again! Just FYI everyone I am not a person who does reviews at all but wanted to really recognize the company and Cody for his professionalism, kindness, and urgency to help me!"
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