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Cummins Sales and Service
1501 South Cherry Avenue, Tucson, Arizona 85713
About the Cummins Sales and Service
Cummins Sales and Service is a reputable car repair institution located at 1501 South Cherry Avenue in Tucson, Arizona, United States. With a team of skilled technicians and a commitment to providing top-notch service, Cummins Sales and Service is dedicated to keeping your vehicle running smoothly and efficiently. Whether you need routine maintenance or more extensive repairs, you can trust Cummins Sales and Service to get the job done right. Visit us today for all your car repair needs.
Photos of Cummins Sales and Service
1501 S Cherry Ave, Tucson, AZ 85713, United States
Opening hours of Cummins Sales and Service
Monday:
08:00 - 16:00
Tuesday:
08:00 - 16:00
Wednesday:
08:00 - 16:00
Thursday:
08:00 - 16:00
Friday:
08:00 - 16:00
Saturday:
Closed
Sunday:
Closed
Reviews of Cummins Sales and Service
"Took my 4000W Onan generator in after it stopped working. They were able to quickly look at it and let me know it was toast. Thankfully it was under manufacture warranty and able to have the engine replaced. Rose and the entire team were wonderful to work with. Thank you again for all of your help and the pups said thanks for the pets!"
"I walked into the office and was not acknowledged. There were 3 individuals in the shop and not one person attempted to help me once I entered into the building. I do not recommend this company to anyone, I suggest you take your time and money to a better deserving company."
"Took in an Onan generator which is under warranty and we purchased new. Not able to fix it. They want to keep replacing parts at our expense. Very expensive and customer service is horrible. Technician treated us as though we are trying to steal money from his own pocket. We just want a working generator. We've got more than $2000 invested in this product and it's worthless. Very disappointed in customer service and repair. Also be prepared to wait a long time to get your repair done as technician only visits on Thursday. Longest we've had to wait for a repair was a little over three weeks."
"Keep searching, there has to be a shop that takes ownership of the quality service provided to consumers. Issues: 1 (Notification): We scheduled an appointment over a month in advance to ensure someone that specialized in generator maintenance was available. When we called to confirm our appointment 2 days prior, they explained that the technician would not be available. We should have received a phone call as soon as (or shortly after) they knew the technician would not be available. 2 (Over charged): We were quoted just under $1,000 to perform a PM Service on both the RV Chassis and Generator. Additionally we requested to change the Air and DEF filter (cost unknown). When reviewing the charges we received a bill for $1,900+. Cost of Air filter = $199.77, cost of DEF filter $119.38. And the Generator drain plug was stripped so add $8.58. Bringing our new total to $1,328. Roughly $600 in labor to change 2 additional filters. That's more than all the items included in the PM service. Note: They did work with us on the price and brought it down to a reasonable price for labor. 3 (tow vehicle is covered in oil): After running the RV in the lot for 10+ minutes, we saw no sign of leaks. When we reached our destination 1.5hrs from the shop, we unhooked our tow vehicle only to find it is COVERED in oil, everywhere, bumper, hood, windshield, side windows, bikes on the back, so bad it's in the radiator of the car. They do get 1 star as they are friendly. They just need to work on level of quality and honesty."
"Avoid if you can. Had my Monaco towed there as it was about the only place nearby. They worked me in which I was thankful for and had it completed in a timely manner of 6 or 7 weeks.. After driving it straight to Scottsdale, a 2 hour drive, I noticed oil leaking everywhere from their repair. They send Cummins Mobile tech out the next day and fixed a seal that was not put in correctly, a few loose bolts causing another leak the mobile mechanic also noticed, as well as the A/C belt put back on the wrong groove, and the A/C compressor wire disconnected. Not exactly confidence building. A month later when it was in my garage in Sedona, I had a small puddle of oil on the floor from the drain plug not being tight enough. To this day they have ignored my request for a missing bracket for a PVC line. I expected better from a factory service center. A lot better."
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