TruWest Credit Union - Dobson & Elliot
1990 West Elliot Road, Chandler, Arizona 85224
About the TruWest Credit Union - Dobson & Elliot
TruWest Credit Union - Dobson & Elliot is a trusted financial institution located at 1990 West Elliot Road in Chandler, Arizona. As a local credit union, we are dedicated to helping our members achieve their financial goals. Whether you visit our Financial Service Centers, website, or contact us over the phone, you can expect personalized service and expert advice. Our comprehensive product, SavvyMoney, is designed to help you make sound financial decisions for your future. By working with us, you can start building the financial future you deserve. Please note that TruWest provides links to external sites for your convenience, but we do not control the content or privacy policies of these sites. Thank you for choosing TruWest Credit Union for your financial needs.
Photos of TruWest Credit Union - Dobson & Elliot
1990 W Elliot Rd, Chandler, AZ 85224, United States
Opening hours of TruWest Credit Union - Dobson & Elliot
Monday:
09:00 - 17:30
Tuesday:
09:00 - 17:30
Wednesday:
09:00 - 17:30
Thursday:
09:00 - 17:30
Friday:
09:00 - 17:30
Saturday:
09:00 - 13:00
Sunday:
Closed
Reviews of TruWest Credit Union - Dobson & Elliot
"On what grounds my mother ever stood to recommend this branch I've no clue. 14 mins seated in the area to speak w a banker, both tied up with customers asking checking questions and 1 wanting to add someone to their account. The 1st checking one is complete and on his way out, that banker moves back behind the counter from this drawer to another, to a screen terminal then some visit time w/ the back drive thru teller, back to the front and takes someone just walking in the door for counter. Banker 2 has completed with her customer and as she sends him on his way tells another girl, what position I don't know and at this point could care less, "if you need me I'll be in the back". Really!?! I guess I was just there to evaluate..... if so major fail. Am thinking the best thing to do with my relatives accounts is to close them out and move them rather than keep them here and move to mine over time... major fail girls. I counted 8 personnel in the branch & one would think there were only 3 or 4.... Looking thru the reviews, I'd say something got lost 2 or 3 yrs ago given reviews then and older were stellar vs the ones 1 month to 18 months ago have a lot of 1 or 2 stars. Might check into that. (Wk of 2/5/24)- Zane, appreciate the call back from you that I was to receive, but with no surprise it did not happen. Just as I figured I might built some faith back into TruWest or more this branch, you succeed in confirming that what I need to do is move all monies to a different institution after the estate accounts are settled as well as mine. 2/7- Zane just wanted to say thanks for keeping my belief in the previous standards listed, really appreciate the lack of follow up regarding your faxing of paperwork to TW's Customer Support Sevices which though closed Sat you stated you you'd likely hear from them on Monday and if near end of day you'd contact and get back to me so as to discuss the last steps necessary to close and transfer family member's accts. A good friend of mine speaks highly of this branch, my mother also liked the service provided but I can only assume neither has had to move beyond a teller window for something other than deposit or withdrawal transactions as I just don't see it."
"Hate this bank closed way too much short hours and the app is a hassle they just charged me twice for one separate cash app transaction apps always down websites always down always a hassle"
"Absolutely THE worst banking experience in decades!!! First month they did not honor my request for payment date and marked my account as past due now the second month they took three payments out. Stay far away from this credit union!"
"As soon as I walked into the branch I felt welcomed. We were looking for a credit union that fits our desires for a few weeks and we came across TruWest. They had everything we needed and the lady who helped us was so helpful and took us through the process with patience because we did have lots of questions. She answered them clearly and honestly. I had a great experience, and three accounts later we definitely chose them to be our credit union with no regrets!"
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