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Dr. Bernadette M. Francois, MD
13645 West Indian School Road, Litchfield Park, Arizona, United States
About the Dr. Bernadette M. Francois, MD
Dr. Bernadette M. Francois, MD is a reputable medical institution located at 13645 West Indian School Road in Litchfield Park, Arizona. As a dedicated doctor, Dr. Francois provides top-notch healthcare services to patients in need. With a focus on promoting overall health and well-being, Dr. Francois offers personalized care and treatment plans to address a variety of medical concerns. Patients can trust in the expertise and compassion of Dr. Francois and her team for all their healthcare needs.
13645 W Indian School Rd A, Litchfield Park, AZ 85340, United States
Reviews of Dr. Bernadette M. Francois, MD
"Dr. Francois and her staff have been very helpful, considerate and responsive to my care. If I’m unable to reach them, they call me back promptly. During visits, Dr. Francois takes her time to address my questions and concerns and not only provides insights into standard meds, but also all natural alternatives like vitamins/supplements. I have been going to Dr. Francois for over 15 years (prior to her move to the Indian School location) and absolutely trust her with my care and have always been pleased with staff as it relates to appointment scheduling and obtaining testing results. My results have always come in a timely fashion and they are available for review over the phone or during my next appointment with the doctor. I appreciate that Dr. Francois always has a listening ear and kind spirit. I'm very pleased with Sunset Family Physicians and highly recommend them."
"Dr Francois is great if you get with her. Otherwise, she has a rotating door with NA and PA that switch up every 6 months. No way to keep up with your chart if you're sick. I had a bad experience with one several times. No one answers the phone hardly. I was told they are understaffed. But, all day?"
"Dr. Bernadette Francois, MD is the best PCP doctor I have seen in the West Valley. She has a wonderful bedside manner, spends ample amount of time in the room with the patient, and listens to your concerns. She always makes sure you understand your medical condition. She also listens to your thoughts about your treatment options! My whole family sees Dr. François. I highly recommend her to anyone and everyone! UPDATED REVIEW: While the above review was my original feelings about this office, and this provider, I have since changed primary care providers, due to countless issues, starting with the fact that I could barely get an appointment with Dr. François, I would end up having to go to the urgent care for matters that a primary care physician should be handling due to her having way too many patients. The front desk is absolutely deplorable. They only answer the phone 5% of the time, the rest of the time, the phone just rings and rings, and rings and rings! I can’t even count how many times I’ve had to call back for simple issues including school notes for my child when she was sick etc. what made matters even worse is the fact that I personally informed Dr. Francois about these issues countless times and her only response was “oh yeah we’re working on things, they’re doing their best.” There is no reason at all why I, as a patient, should I have to drive over 40 minutes just to pick up a school note. Also had to call repeatedly on numerous other occasions for referrals etc. There is no reason why I should have a phone appointment and still be waiting to be called for my visit an hour and a half after my scheduled appointment time!! I am extremely happy with the current primary care provider I have. My experience at my new PCP office is in stark contrast of the service and experiences I’ve had at this location."
"I always have a to wait over an hr in a room with a scheduled appointment .. Takes a couple of week's to get a test result.. When I call they say they haven't received anything.. My Dr's seem to always change.. It's time to change to another facility! Also, when your with a Dr in a patient room a Dr should not take phone calls. . I can never call the office because no one answers the phone before 10am.. All the good Dr's I've had decided to leave.."
"Dr. Francois is the most caring doctor, I have ever known. She always listens to what I have to say and treats me like a human and not a number or dollar sign. I don't mind waiting to see her, as she takes her time with all her patients. She (Dr. Bernadette Francois) is the absolute best and most caring doctor! I recommend her to any and all other people. Dr. Francois is one in a million!!"
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