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CVS
7740 North Cortaro Road, Tucson, Arizona 85743
About the CVS
CVS is a versatile institution located at 7740 North Cortaro Road in Tucson, Arizona. This multi-functional store offers a wide range of products and services, including clothing, convenience items, pharmaceuticals, food, health products, and even a liquor store. Customers can find everything they need in one convenient location, making CVS a go-to destination for all their shopping needs. Whether you're looking for a quick snack, a prescription refill, or a new outfit, CVS has you covered with its diverse selection of goods.
Photos of CVS
7740 N Cortaro Rd, Tucson, AZ 85743, United States
Opening hours of CVS
Monday:
08:00 - 21:00
Tuesday:
08:00 - 21:00
Wednesday:
08:00 - 21:00
Thursday:
08:00 - 21:00
Friday:
08:00 - 21:00
Saturday:
08:00 - 21:00
Sunday:
08:00 - 21:00
Reviews of CVS
"I wish I could put negative stars for this pharmacy. Worst pharmacy ever. They lie and state they don’t have your prescriptions (never received them) so you have to call the doctor in front of the pharmacy tech in order to get your prescriptions filled….my doctor’s office recommended I use another pharmacy because they are tired of working with them. The people behind the counter are extremely rude (yes.. your facial expressions) speak volumes. Not to mention, most of the employees look like they just stumbled out of bed. They have inappropriate conversations, customers should not hear behind the counter and one person was eating while packaging prescriptions. Finally someone in the back said less talking more filling ladies. They also lie on wait times, 30 min turns into 1 hour or more. The drive through is always closed. This is the third issue I’ve had in less than 2 months. I’m done with this pharmacy. Customer service is dead here at this location"
"Wish I could give negative 5 stars!! CVS wake up and send someone from corporate in this place and clean house! This has been a nightmare of a pharmacy for a year now. Finally made the switch! Lately has been more terrible than usual. I call ahead, go online to refill meds and when I show up AFTER receiving a text it's ready, not only do they not have it, it's out of stock. I'm told they can have it in 24 hrs and they will call once it's in. Keep in mind this is a life saving inhaler for a toddler!!!! 5 days later after hearing nothing from them, I call and im told they don't have it in and don't have an ETA. I frustratingly ask when will it be in my child is now down to 2 days of Puffs. The lady responds don't yell at me then apparently throws the phone down because I hear it slam but I can still here them talking. I hear her telling someone that I yelled at her and they ask her why and she tells them the story and then after 24 minutes of hearing them take other calls and fight with other costumers at the counter I presume they hang the phone up.. I call back and im told them inhaler is in stock and can be ready today.. My husband was given the exact same run around and constantly told they don't have his meds but will call when it's in. When I called to inquire I was told he isn't even on the list to get the backed meds and that they would put him on the list today but he probably wouldn't get it this week. This was after 8 days of calling and inquiring! How did no one put him on the list after a week of calling. One time he was told they don't even has a script for him on file yet they has been filling it for months. He called his doctor and they called the pharmacy who of course told the doctor they do indeed have the script on file. He calls back to the pharmacy and the same nightmare lady tells him they so have the script but they cannot fill it as usual. This pharmacy is a MESS!! On a positive note the pharmacist with short hair is well aware and sympathetic to customers. She was very understanding last week when I originally showed up and I've heard her coaching her team many times while waiting online. She is trying to teach them customer service and to mind their attitudes but sadly it is not working. They are rude, nasty and clearly have no idea how to run their computer system. Judging by other reviews I'm not the only one constantly being told different things depending on who picks up the phone or shows up working the counter or drive through Go elsewhere if you can. You won't regret the extra drive or time to use another pharmacy."
"Not surprised by the current rating. I went here last Saturday to pick up a prescription because I got a text that it’s ready, then when I arrived, I was told that it was out of stock. Certainly they cannot control the stocks of medication, but they can control the patient’s expectations. Wasted time, effort, and gas!! 5 days later, I am trying to contact them to ensure it’s ready before I attempt to pick it up. I was on hold for 30+ minutes only to be hanged up on!! It was noted to be not busy too…"
"Outside of no longer carrying Power-Aid sports drink products ☹️☹️☹️☹️☹️☹️☹️, I love visiting this store. While l don't utilize the pharmacy for any of my Rx needs, it's the store staff that make this place a treat to visit. Paul up front is the the purest definition of fantastic customer service. ALWAYS welcoming and inviting with a warm sincere hello upon entry into the store. It's so refreshing in the post-pandemic world to actually experience real customer service Vs. just unabashed common indifference in the form of lip service. I've ALWAYS found the restrooms to be clean. The building is always in good order and there is always abundant parking available. While it seems most of the less then favorable reviews are directed entirely at the pharmacy and it's staff, the store itself have never given me any issues."
"The worst experience ever I schedule a vaccine shot for me and my husband my husband app disappeared in their system so he couldn’t get the shot There were people waiting for an hour to get their vaccine a lady that was there was sitting there for an hour waiting to get her shot and we found out that her info has dissapeared from the system too and there were four people with the same time appointment as us We tried to get information and a lady that worked at the pharmacy said she couldn’t help us so we decided to leave and we made an appointment in another location and when we got to our appointment they told us the this pharmacy put in the system that I got the shot when I didnt because I left so I couldn’t get it there either they tried to call the pharmacy but they were closed so I have to wait again because this pharmacy is charging my insurance for something that I didn’t get I don’t know if they did this on purpose or it was a mistake but either way is terrible to say I got something that I did not get This has been my pharmacy for years but after this I’m switching to Walgreens where they are better organized and don’t lie Now tomorrow I need to go back there to fix this mess unbelievable!!!!!! They need to hire people who knows what they are doing !!!!!"
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