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First Convenience Bank
1100 North Estrella Parkway, Goodyear, Arizona, United States
About the First Convenience Bank
First Convenience Bank is a trusted financial institution located at 1100 North Estrella Parkway in Goodyear, Arizona. As a full-service bank, we offer a wide range of financial services including checking and savings accounts, loans, and investment options. Our convenient location makes it easy for customers to access our ATMs and speak with our knowledgeable staff for all their banking needs. Whether you are looking to open a new account or need assistance with managing your finances, First Convenience Bank is here to help. Visit us today to experience exceptional customer service and secure banking solutions.
Photos of First Convenience Bank
1100 N Estrella Pkwy, Goodyear, AZ 85338, United States
Opening hours of First Convenience Bank
Monday:
10:00 - 18:00
Tuesday:
10:00 - 18:00
Wednesday:
10:00 - 18:00
Thursday:
10:00 - 19:00
Friday:
10:00 - 19:00
Saturday:
10:00 - 17:00
Sunday:
Closed
Reviews of First Convenience Bank
"The workers are very very very slow and they never have big bills. That skinny manager always sitting down doing nothing while the other workers are working as slow as a turtle."
"WORST CONVENIENCE BANK Is more accurate of a name for them. I had a real bad experience there today.. The lady was rude, unprofessional, and totally unwilling to offer me any assistance at all. I drove 30 minutes each way to get there and they completely wasted my time, my gas. and insulted me. It would have taken the lady 1 minute to solve my issue. I am an account holder there and the 3 or 4 other employees standing there hearing everything did not offer any assistance or information either. Customer service at this branch is dead. They have a culture of laziness, low standards. and a total lack of concern for the brand they represent and the customers that keep them in business. I am closing my account here and going somewhere that isn't going to tolerate unprofessional, lazy, and disrespectful employees. The negativity they injected into my day is going straight back to the institution they represent because I will not lower my standards for customer service the way they have lowered theirs. First Convenience Bank is trash and Walmart really dropped the ball to let such a low class bank into their fold. The guy washing your windshield at the red light is more professional with better composure and more mindful of his actions then First Convenience Bank."
"I have been with this bank about 15 years or more and although the people faces have changed over the years the integrity of the bank remains the same."
"One of the worst branches in Arizona the tellers are rude and act as if we are bothering them! I can't imagine how they got hired or why they are still working there I am happy lollipop head is gone and the white girl that is too busy to help"
"I would rate this bank a zero if I could!!! Don’t waste your time at this bank. They have little to NO concern for their customers financial situation. First they don’t protect your money. If you have a identity theft scare or issue. The fraud department isn’t open 24 hours or even 7 days a week like most. Actually, I don’t know when that department opens because the hours change as often as they feel like it. All consumer Disputes are told to go to the FC to make a claim before they will do anything about it. Unless it’s fraud of course!!! You know the department you can’t get in touch with, because their hours are flaky... This branch got robbed in broad daylight and they never alerted their customers for caution. ITS IN A WALMART- WHERE KIDS ARE!!! If you are a member of the cash app like most of us are, all transfers will be denied and incoming funding are delayed 24-48 hours in effort to push the Zelle product. Every time I call customer service I have to go through at least 3 departments to get the issue resolved. Not to mention most of the customer service reps are either really unaware of their product line and oblivious to their environment, or just, out right nasty demeanor. I already complained to the BBB twice. The list is endless. And if you don’t believe me check out the 138 and counting complaints this bank has on the BBB website already. They are so negligent, that’s it’s not even funny!!! Im moving on to another bank as we speak."
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