Circle Medical 9700 North 91st Street, Scottsdale, AZ 85258

"horrible experience there’s a reason for the 1 star rating. do NOT utilize this service they bait and switch for money and do not provide care for their patients."

"Horrible experience. First I could make the appointment using my insurance, and they booked. At the moment of my consultation, they told me they could never verify my insurance, so I would be charged the cash price. I didn't received any notices about the verification, and by the time of the consultation I would be charged on $50 in case of cancellation. Super unfair! I am foreigner, student here and they are charging hundred bucks for a video appointment. An absurd!"

"Terrible service did not properly assess me literally was a 2 minute call and I was waiting around for hours just to get this appointment. I asked where are clinics around me that I can go since the psychiatrist said I would need to go there. He replied with I don’t know any around you did not direct me anywhere else. Worst possible experience I have had."

"Horrible experience!! The very first experience I had was great, the physician I had was great. My second experience was with the physician who did not put in my blood pressure medication until a week later knowing that I was out of medication. I called the facility numerous of times, and no one answered nor did anyone return my call. They are in network with my insurance but yet I have been charged $120 co-pay plus $84 for a services. I’ve been calling for about a month now and still no answer!!!"

"Circle Medical didn’t inform me my provider was no longer with the company, I only found out after following up on paperwork that still wasn’t filled out for my employer. On top of that they make it almost impossible to actually speak to someone, and the messaging feature is run by people who are minimally responsive and even less helpful. I have been trying to contact patient support all day to transfer a prescription that has been out of stock and flagging the urgency, only to get a response that it will take up to 5 days to do so, at which point my meds will likely be out of stock again. No one I’ve spoke to regarding this situation has treated it with any level of importance or urgency. I will be switching providers as soon as possible as this is not the first time it’s happened. The turnover at this company and lack of empathy for patients is horrifying."