Richard K. Le, DO

"My experience was with ease. I scheduled my appointment on line and requested confirmation that they accept my insurance which they did the very next morning (I scheduled after business hours). They emailed me and called to confirm my appointment the day before. I was also called and asked to either arrive early to complete paperwork or print on line, complete and bring with me. The staff was very nice all had smiles and made me feel welcome. The nurse practitioner Tyanne listened to my concerns and was very helpful. Overall from start to finish it was a great and easy experience."

"Wonderful staff. I had a rest first impression with this office. I felt heard and did not feel rushed through my appointment like I have had with previous doctors. That you for putting your patients first and taking all the time you do."

"I have been a patient at Fountains Family Care since the beginning of 2018. Each time, I haven't had to wait more than a few minutes for my scheduled appointment to begin. Each member of the staff with whom I've interacted (probably about ten people including Dr. Le) has been pleasant and professional. I have also found Dr. Le and the two Nurse Practitioners I've seen (Phung and Tyann) to be very comprehensive regarding medical matters. I would highly recommend Fountains Family Care to anyone looking for a primary care physician."

"I love the Ocitillo office. Everyone is nice, friendly and yet professional. I never have to wait, I don’t feel rushed or like a number. I see Stephanie and she is very thorough, and appears to care. That is something I haven’t experienced in a very long time."

"I really liked Dr. Le. Unfortunately, the front office (and maybe the Dr.) treated me so badly that I will not be going back. Even after twice explaining my situation (needing a 6 day refill of a medication), it was first ignored, and then after calling back a 2nd time and explaining patiently AGAIN in detail what I had said on the 1st call (it was obvious they were not listening), the office got around to filling it 9 days later - several days after I had left the country. All this happened 6 months ago, and I am still pretty upset about it. I have never had this difficulty with any previous Dr. office before. So that is the reason I am speaking up about it."