Beltmann Moving and Storage 3815 West Washington Street, Phoenix, AZ 85009

"I would NOT recommend purchasing their coverage for damage that can happen to your goods during Transporation. I was told by their salesman, (who seemed honest and sincere) that their insurance coverage is excellent, if anything goes wrong - its fully covered depending on how much coverage you buy. Seemed simple enough to me. The salesman called it "Insurance" when he went over the contract with me in person, but the office calls it "in-house coverage" btw... the salesman would not return my call. I was told from his office I did not purchase insurance. (I just spent around $2,000.00 on "coverage" that does not fully cover my loss and damages). I was told by Beltmanns office staff that they would not fully cover my estimated damage about $45,000.00 to repair and replacement. The office offered about $700,00 and then lowered it to about $170.00. It's a loss-loss to deal with this company. Extremely Frustrating amount of time, and emails. I feel manipulated by the Salesman and Beltmann's office staff- I would call this out as the salesman baiting me in to buying a insurance coverage plan, then the office switching the terms. Playing off each other. The contract clearly states you are covered 100% - as noted by my homeowners Insurance company. Beltmann's office will switch wording around, and then apologize that you misunderstood their contract. I had to go through my homeowner's insurance. Which is the frustrating part. I purchased Beltmann's expensive coverage, so I wouldn't have to make a claim on my insurance. Now I have a claim on my insurance! To sum up the experience- I feel lied to in person, and I feel manipulated by the Beltmann staff."

"This moving company was horrible. Peter Lewis was great; he did the walk through and write up. After that, Madeline Bishop was unprofessional and awful to work with! Starting with the company not locking the truck with all of our possessions in it. Madeline wanted us to leave it there in our neighborhood like that ( I said our HOA would not like that, she stated that’s why she doesn’t have an HOA), let alone this was everything we own. After getting upset with her, she got someone to come out and lock and move the truck. Next, she did not contact the receiving moving company to let them know our stuff was coming (she blamed it on North American; later I found out it was supposed to be her). So the incoming company received our stuff in the middle of the night; the trailer was just left there without even the paperwork (they luckily found it inside the trailer, not where it was supposed to be). She also did not let them know we had 2 stops. She finally contacted the other company after the fact, when our stuff was already there. We were paying out of pocket. So because of the incoming company not knowing we were coming we didn’t even get our stuff for two weeks later than we were told! This was a horrible and awful experience. Save yourself the headache. Do not use Beltmann Group."

"Moving is so stressful and this company was absolutely great at making it easier for all of us. They did everything in a timely and professional manner. Will absolutely use them again"

"We had a very positive experience with Beltman and the crew. They were friendly, professional and efficient. They took very good care of our possessions and worked well together. We were pleased to see them at our new home. We were impressed with the way they accounted for all things by calling out the numbers as they unloaded, even getting me involved in the process. I would highly recommend them and have no complaints."