The UPS Store

"Unfriendly people floor is dirty. No wonder when you walk in the place isn't busy. This is why south side is so ghetto. The stores are not kept up because they hire lazy people that are there for a paycheck and don't take pride in their job anymore. Sad!!!"

"I am quite often doing returns and each time everyone is so nice, Kevin the manager is so pleasant. Service is always fast; better than other stores. Keep up the great work!"

"Worst customer service I’ve ever had in my life! Looking over the reviews I’m not the only one experiencing it either. I’ve seen that the owner donated a lot of money to kids for Christmas and that is a blessing to the children! I wanted to post a review just for future customers! I came in the store with a box that wasn’t taped closed because previous stores have done it for me. This store does not do “Courtesy tape” they said! So I paid the fee not knowing they would have a limit. I kindly asked for them to tape over the handle holes and they refused unless I pay another charge. So I told them I would be back with my own tape. I come back because the box was full of $1000 dollars worth of product and waiting in a terribly long line because they are insanely slow and got up to the front and asked for my package and they said “I sent it out” even before I could fully tape the box up. Manager had no sympathy and mocked me with a smile as he said “you should’ve taped it up yourself” Just ridiculous I pay for them to tape my box and don’t do it to the customers satisfaction and then make the customer go back to fix the simple issue and say it’s gone! I hope it makes it to its location with no issues because if it doesn’t it’s all on the service of this store. I really hope corporate knows the customer is the one waging everyones pay check and makes it a priority to relay it to this location."

"Terrible place Understaffed Rude Employees Owner is incompetent Told me to my face can't just leave pre-paid packeges. Expect to donate an hour of your life to this incompetent owner. Today was the first time I have heard come out of any one wearing a UPS Logo shirt they were just going to take my package and throw it in a dumpster. I hope Corporate UPS cracks down on that promise. I took my packages and left found the brown truck and they are not tossed in the trash. I hope Corporate UPS Ensures this person is the one marched out and never touches a ups package again."

"I do my Amazon returns here frequently. And it's always an easy experience. However, one thing I don't like is that if you need them to print out a label for you, they charge you $2.25. for the first page. That is an unreasonable fee, in my opinion. A fee of .25 or .50 would be a reasonable fee. I've returned to other UPS stores, which do not charge for the service."