Saia LTL Freight

"Outstanding customer service! I wish more companies would learn from the people in this company how to treat customers........."

"Deliver there 3 to 4 times a month. The people are just great and really good vibes. Drop and hook everytime."

"If I could give Saia zero stars I would. I could not be less impressed with their punctuality, dependability, or procedure for resolving an issue. I had parts being shipped to Phoenix, AZ with them from southern CA. It is one state away, about a 6 hour drive. They shipped out on Monday, supposed to arrive Wednesday at 11am-3pm. I orchestrated moving some shifts around to ensure our maintenance team would be available to do the repair on Thursday. Here I am, Thursday, without my order, and a crew of guys I called in early with nothing to do. When I contacted them to see if I could just come pick it up from their dock in Phoenix, they said they had to contact the shipper to approve an added fee for us to come pick it up. A FEE!! So, I have to pay a fee, to pay one of my own guys to drive over and pick up my order, all because SAIA can't meet the deadline they promised? What kind of business is that? I cannot wrap my head around how a business would think it is a good idea to charge a fee to fix THEIR MISTAKE! Next time I order anything, you can believe I will ensure that this company has no hand in the shipping whatsoever. What a joke."

"If you have to do a live unload don't come here. 4 hours to unload 10 pieces"

"I had truck body parts being delivered. The driver Randy assisted me with pulling the body panels out of the box and ensuring they hadn’t been damaged. He made sure I was happy with accepting the parts and was an overall friendly and helpful person. My delivery with Saia was a great experience."